Dedicated Authorization Management Specialist

Hy-Vee; Omaha (NE); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Six paid holidays

No weekends

Job summary

Amber Specialty Pharmacy is seeking a Dedicated Authorization Management Specialist to prepare prior authorizations and appeals, communicating with providers and health plans to obtain status and ensure timely submissions.

The role focuses on accuracy, customer service, and adherence to HIPAA, with Monday–Friday hours 8 a.m.–5 p.m. CST and annual wage range $19.00–$20.00 per hour.

Qualifications

• Proficient with MS Excel, Word, and Outlook.
• HIPAA trained and/or ability to protect confidential information.
• Six months or less of related work experience preferred.

Responsibilities

• Initiates and completes prior authorizations and appeals for specialty pharmacy for an assigned product program.
• Communicates with providers, health plans, PBMs, and patients to obtain status of PA requests.
• Maintains PA documents, databases, and records accurately and timely.
• Advocates for patients to identify coverage issues and ensures timely action.

Skills

MS Excel

MS Word

MS Outlook

HIPAA trained

Education

High school diploma or equivalent

Nationally Certified Pharmacy Technician Preferred

Tools

MS Outlook

Job description

## Dedicated Authorization Management SpecialistApply: In Person: Amber Specialty Pharmacy, S 152nd St, Omaha, NE: Full time: Posted 2 Days Ago: End Date: October 28, 2026 (12 days left to apply): R257045**Additional Considerations (if any):**-At Amber Specialty Pharmacy, our commitment to patient care is unmatched. Enjoy fulfillment in a career where you have the opportunity to make a positive impact on patients with complex and chronic conditions.* Monday-Friday (NO WEEKENDS!)* Hours: 8 a.m. - 5 p.m. CST* Wages: Hourly $19.00 to $20.00* Six paid holidays* Must pass post-offer, pre-employment drug background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements.**Amber Specialty Pharmacy****Job Title:** Dedicated Authorization Management Specialist**Department:** Operations**FLSA:** Non-Exempt**General Functions:**Responsible for preparing prior authorizations and appeals, correspondence with prescriber’s offices, and documenting information in the electronic medical record for an assigned product program. Gathers pertinent patient history and information, evaluates, responds, and completes appeals and prior authorizations accurately and timely. Provides exceptional customer service in all interactions.**Reporting Relations****Reports to:** Program Management Lead**Direct Reports**: None**Primary Duties and Responsibilities:*** Initiates and completes prior authorizations and appeals for specialty pharmacy for all patients of an assigned product program.* Work directly with providers, health plans, PBMs, and other specialty pharmacies to relay vital information and provide a high level of service.* Communicates with providers, health plans, PBMs, Pharma partners, and patients to obtain status of pending prior authorizations and appeals.* Submits prior authorization and/or appeal requests via electronic, phone or fax on behalf of physicians/providers as allowed.* Assures that all prior authorization and appeal documents, databases, and records are maintained accurately and timely.* Collaborates with program team members on other aspects of the product program, not limited to intake and patient access functions and patient communications and onboarding.* Advocates on the patient’s behalf to identify and assess coverage issues.* Assists licensed professionals in reviewing patient chart notes and payer requirements to determine why cases are an appropriate course of action.* Assures timeliness and appropriateness of all PA requests and provider appeals according to state, federal, and company guidelines.* Adheres to all company policies as indicated in the handbook and directives issued by management. Has reviewed Accreditation Policy and Procedure manual.* This is an office-based position.**Professional Competencies:*** Proficient with MS Excel, Word, and Outlook* Understanding of insurance verification and online prescription adjudication* Strong oral, written, and interpersonal skills* Self-initiative* Demonstrated ability to meet tight deadlines* Ability to work with all levels of internal management and staff, as well as outside clients and vendors* Working knowledge of Medicare, Medicaid, Commercial Insurance and renal programs related to pharmacy, billing, grants, copay cards, prior authorizations, and rejections* Prior PAP, PA, and copay card experience preferred* Prior experience troubleshooting rejected pharmacy claims preferred* Proficiently read and understand abstract information from handwritten patient medical records**Educational and Experience Requirements:*** High school diploma or equivalent* Working knowledge of the healthcare industry* HIPPA trained and/or the ability to work with and protect highly confidential patient and employee information* Six months or less of similar or related work experience**Licensure and Certification Requirement:**Nationally Certified Pharmacy Technicians Preferred**Physical Requirements:*** Must be able to remain in a stationary position –up to 90% of the time* The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and traverse conferences, meetings, and remote events* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer* The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations* The ability to observe details at close range (within a few feet of the observer)**Working Conditions:**Normal office environment.**Equipment Used to Perform the Job:**Computers, keyboards, mouse, monitors, fax, and/or headsets for phone work. Software specific to the position, including but not limited to Microsoft Outlook and Skype. Must lift and traverse the area to move paper and supplies to use the equipment.**Contacts:**Frequently interact with co-workers, intradepartmental staff of the Company, managers, leaders, vendors, insurance carriers, government entities, such as Medicare/Medicaid, and customers.**Confidentiality:**The position Interactions with medical personnel and patients and access proprietary and medical (HIPAA) information in various interactions and matters.Candidates must be able to pass a pre-employment drug test, background check, and health screening (if applicable).Apply now and join our mission to provide exceptional patient care!