Dedicated Account Manager

Best Logistics Group; Lebanon (IN); On-site; USD 75,000 - 95,000; Full time

Job summary

BEST Logistics Group is seeking an experienced On-Site Manager to oversee our 24-hour, 5-6 day operation. This hands-on role manages a fleet of 23 tractors and 100 trailers, coordinating drivers and equipment from 8am to 5pm, Monday to Friday, with on-call duties as needed.

You will supervise daily operations, maintain strong client relationships, monitor driver performance, and ensure safety and compliance with DOT regulations.

Qualifications

• Valid Commercial Driver's License (CDL) is preferred.
• Previous experience in the transportation or logistics industry, particularly in management or supervisory roles.
• Strong understanding of DOT regulations and safety standards.
• Excellent communication and interpersonal skills.
• Ability to perform minor equipment troubleshooting and maintenance.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours and be on-call as needed.

Responsibilities

• Oversee daily operations to ensure efficiency and compliance with company policies and procedures.
• Manage and coordinate schedules for drivers and equipment.
• Maintain strong relationships with the customer, acting as the primary point of contact for any operational issues or concerns.
• Monitor and manage the performance of drivers, providing guidance and support as needed.
• Conduct minor equipment troubleshooting to help reduce maintenance expenses.
• Ensure compliance with all safety regulations and company policies.
• Prepare and analyze operational reports to identify areas for improvement.
• Coordinate with maintenance staff to ensure all vehicles are in optimal working condition.
• Handle any emergency situations that may arise, including after hours.

Skills

CDL preferred

Logistics experience

DOT regulations

Communication

Troubleshooting

Organizational skills

On-call availability

Job description

At BEST Logistics Group, we pride ourselves on our people. We are seeking an ambitious, proactive go-getter for this exciting opportunity to be a part of our family!

We are NOW HIRING for an innovative and solutions-orientated Account Manager for our Fleet Operations Team within BEST Dedicated.

If you are a dynamic, motivated, and flexible team-player with a passion for people and a knack for developing relationships, this could be the career you are looking for!

We are a Dedicated Contract Carrier committed to providing reliable and efficient transportation solutions. Our team is dedicated to maintaining high standards of customer satisfaction and operational excellence.

Position Overview:

We are seeking an experienced and motivated On-Site Manager to oversee our 24-hour, 5-6 day a week operation. The manager will work Monday to Friday from 8am to 5pm, with on-call responsibilities if the customer is operational. This role requires a hands-on approach managing a fleet of 23 tractors and drivers, and 100 trailers.

Key Responsibilities:

• Oversee daily operations to ensure efficiency and compliance with company policies and procedures.
• Manage and coordinate schedules for drivers and equipment.
• Maintain strong relationships with the customer, acting as the primary point of contact for any operational issues or concerns.
• Monitor and manage the performance of drivers, providing guidance and support as needed.
• Conduct minor equipment troubleshooting to help reduce maintenance expenses.
• Ensure compliance with all safety regulations and company policies.
• Prepare and analyze operational reports to identify areas for improvement.
• Coordinate with maintenance staff to ensure all vehicles are in optimal working condition.
• Handle any emergency situations that may arise, including after hours.

• Valid Commercial Driver's License (CDL) is preferred.
• Previous experience in the transportation or logistics industry, particularly in management or supervisory roles.
• Strong understanding of DOT regulations and safety standards.
• Excellent communication and interpersonal skills.
• Ability to perform minor equipment troubleshooting and maintenance.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours and be on-call as needed