Decom Tech, ADC InfraOps Decom

Amazon; Stevensburg (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. is seeking a Decommissioning Technician in Virginia to process and liquidate large-scale legacy data center equipment, ensuring proper sanitization of customer media and strict SOP adherence.

You will lift up to 40 lbs, work in a team, and coordinate with cross-team groups to maintain SLAs while protecting customer data. A TS/SCI clearance with polygraph is required.

Amazon offers comprehensive benefits and opportunities to contribute to secure, scalable infrastructure.

Qualifications

• High school diploma or equivalent, or related certifications.
• 1+ years in data center, critical environment, or similar operations experience.
• Ability to lift and rack equipment up to 40 pounds.
• Must hold TS/SCI clearance with polygraph.

Responsibilities

• Take ownership of technical issues and coordinate with other teams to resolve.
• Troubleshoot and identify root causes for complex problems.
• Lift and rack equipment up to 40 pounds; work in cramped or elevated locations.
• Maintain SLAs through proactive issue detection and reporting.
• Promote cross-team collaboration and process improvements.

Skills

Data center operations

Troubleshooting

Team communication

Education

High school diploma or equivalent

Job description

Job ID: 10544662 | Amazon Data Services, Inc.

The Decommissioning Team is responsible for processing and facilitating large scale legacy Data Center equipment through a liquidation process to ensure that targeted equipment is ready to be removed off premises. Team members will also process large volumes of customer media to ensure that all customer media is sanitized and properly managed. Accountability of equipment throughout the process is important for maintaining the team's high standard. Technicians will be working in a team environment not only with other members of the team, but also from other teams and must be able to communicate and promote cross-team functionality. Amazon Data Centers protect customer data with utmost vigilance, and selected candidates must be able to perform repetitive tasks without fault and adhere to strict Standard Operating Procedures (SOP) that ensures customer data is protected and properly handled. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key Job Responsibilities

• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Demonstrate the ability to lift up to 40 lbs and work in cramped and/or elevated location
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovation

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience
• Can lift and rack equipment up to 40 pounds
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Preferred Qualifications

• Knowledge of computer hardware components and operating systems
• Hard drive installation and removal, and destruction and basic Networking removal/installation and clearing of configurations
• Previous experience migrating and decommissioning of data center assets

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.