Infrastructure Decommission Technician, Network and Cable Decomm (NCD)

Amazon Web Services (AWS); Ashburn (VA); On-site; USD 45,000 - 74,000; Full time

Job summary

Amazon Data Services, Inc. in Ashburn, VA is seeking a Network & Cable Decommissioning Technician to join the NCD team. You will decommission network and cabling in data centers, coordinate with project managers and engineers, and document progress through ticketing systems.

Requirements include 1+ years in networking, 1+ years Linux, a Bachelor’s in IT/CS, and ability to lift up to 40 pounds. Travel up to 25% may be required; safety standards apply.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Experience with computer hardware troubleshooting and repair.
• 2+ years of knowledge of network and cabling, optic types, and test equipment.
• Experience coordinating workload through ticketing systems.

Responsibilities

• Physical Decommissioning of network and cabling infrastructure in a Data Center environment.
• Manage assigned work and priorities through ticketing system and/or workflows.
• Provide status updates to Stakeholders via ticketing system.
• Travel within geographical work area is required, up to 25% travel outside traditional work area.
• All efforts need to be documented via ticketing system.
• Read and comprehend datacenter build documentation, and site specific layout material.

Skills

Networking

Linux

Hardware troubleshooting

Ticketing systems

Cabling infrastructure

Data center operations

Lead technician

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of Cloud Computing. We are currently expanding our decommissioning team and are looking for a proven network and cable decommissioning technician with experience in robust technical understanding of network and infrastructure. The Network & Cable Decommissioning team (NCD) are looking to hire a highly motivated, self-driven decommissioning technician who will work closely with project managers, network engineers, and operations teams to recover rack space, power, remove cabling infrastructure, and sanitize legacy network equipment. The NCD Tech will be responsible for executing assigned efforts and communicating status updates of those task.

Responsibilities

• Physical Decommissioning of network and cabling infrastructure in a Data Center environment.


• Manage assigned work and priorities through ticketing system and/or workflows.


• Provide status updates to Stakeholder via ticketing system.


• Effectively co-ordinate and deliver multiple tasks congruently.


• Exhibit quality workmanship on all work and maintain Data Center cleanliness.


• Effectively leverage the logical tools and systems that are provided.


• Follow all production, safety and quality standards, codes and industry best practices.


• Collaborate with various Stakeholders to remove obstacles.


• Read and comprehend datacenter build documentation, and site specific layout material.


• Travel within geographical work area is required, up to 25% travel outside traditional work area may be required depending on your primary region.


• Scope effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned.


• All efforts need to be documented via ticketing system.

Key job responsibilities

• Follow all production, safety and quality standards, codes and industry best practices.


• Physical Decommissioning of network and cabling infrastructure in a Data Center environment.


• Manage assigned work and priorities through ticketing system and/or workflows.


• Scope the level of effort assigned, validate all work is ready for decommissioning, create change requests to perform work, and timely execute effort that has been assigned.


• Provide structured feedback/updates to Stakeholders via ticketing system and/or messaging channels.


• All efforts need to be documented via ticketing system.


• Effectively co-ordinate and deliver multiple tasks concurrently.


• Exhibit quality workmanship on all work and maintain Data Center safety and cleanliness.


• Effectively leverage the logical tools and systems that are provided.


• Collaborate with various peers and stakeholders to remove obstacles.


• Read and comprehend datacenter build documentation, and site specific layout material.


• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.


• Travel within geographical work area is required


• Travel up to 25% of time outside traditional work area may be required depending on your primary region.

About The Team

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 1+ years of computer networking experience


• 1+ years of Linux operating systems experience


• Bachelor's degree in Information Technology, Computer Science, or a related field


• Experience in computer networking


• Experience working with Linux operating systems


• Can lift and rack equipment up to 40 pounds


• Experience with computer hardware troubleshooting and repair


• 2+ years of knowledge of network and cabling, optic types, and test equipment


• 2+ years of experience with network and cabling infrastructure best practices and methodologies


• 2+ years of experience coordinating workload and priorities through ticketing system and/or system-driven workflow

Preferred Qualifications

• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines


• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure


• Experience managing work and priorities through a ticketing system


• Experience with cabling infrastructure best practices and methodologies


• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)


• 2+ years of experience with data networking in datacenter environment


• 2+ years of experience with installation and removal of equipment from datacentre racks/cabinets


• 5+ years of experience with cabling in datacenter environment, including cable management and install/removal in production environment


• 2+ years of experience troubleshooting cabling infrastructure connectivity issues, including patch panels/FDP/ODF


• 2+ years of experience in lead technician role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Ashburn - 30.91 - 54.18 USD hourly

Company - Amazon Data Services, Inc.

Job ID: A10544329