Deckhand- Alcatraz Cruises

Hornblower Group; San Francisco (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Hornblower Group is seeking a Deck Security & Safety Watch & Steward for Alcatraz City Cruises aboard a US Coast Guard inspected small passenger vessel. You will perform seamanship tasks, assist guests and uphold the Respect our Planet program.

Shifts may start as early as 4:30 am or end as late as 10:45 pm. A minimum of 1 year marine experience is preferred and a TWIC card is required to join our team.

Qualifications

• 1 year marine work experience preferred.
• TWIC card required.
• Open schedule including holidays and weekends.
• Shifts may start as early as 4:30 am or end as late as 10:45 pm, 8 hours long.

Responsibilities

• Preparation of vessels for operational readiness.
• Tends mooring lines during vessel maneuvers and when docked.
• Stands watch as Deck Safety & Security Officer.
• Performs safety tasks on Watch Quarter and Emergency Station Bill.
• Assists guests with questions about Alcatraz Island and SF attractions.
• Maintains cleanliness of passenger spaces and common areas.

Skills

Customer service

Shift flexibility

Tools

TWIC Card

Job description

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary

Under the direct supervision of the First Officer, serves on the deck aboard a US Coast Guard inspected small passenger vessel, practicing techniques of good seamanship while performing as an Alcatraz Cruises crew member in fulfilling the job tasks required for a Deck Security & Safety Watch, Customer Service provider and a Steward of our Respect our Planet program.

Essential Duties & Responsibilities

• Preparation of vessels(s) for operational readiness.
• Tends mooring lines during vessel maneuvers and while alongside the dock.
• Stands watch as Deck Safety & Security Officer.
• Performs safety functions assigned on the Watch Quarter and Emergency Station Bill.
• Performs Navigational functions as a look-out, Quarter Master Messenger, Radio Watch, Signal Man or Helmsman as assigned by the Captain and/or First Officer.
• Familiar with ground tackle, emergency gear, deck gear, and vessel emergency plans.
• Ensures deck and engine room preventative maintenance.
• Tends gangway(s) during passenger loading and unloading.
• Assists in the queuing and pre-boarding of guests in the entrance lines.
• Lubricates machinery and equipment.
• Splices lines and wire rope.
• Assists guests and answers questions in regards to Alcatraz Island, Angel Island, or San Francisco attractions.
• Assists with transferring of pumping sewage and water.
• Throughout the day, at beginning and at ending of shifts; will maintain clean passenger spaces ie. restrooms, trash, common areas, pilot house and gangways.
• Additional job duties as assigned.

Requirements & Qualifications

• 1 year marine work experience preferred
• TWIC card required
• Open schedule and ability to work any assigned schedule, including holidays and weekends
• Ability to work a shift that may start as early as 4:30 am or end as late as 10:45 pm. Shifts are 8 hours.

#AlcatrazCityCruises

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.