Deck Attendant

YMCA of Greater Kansas City; Missouri; On-site; USD 10,000 - 60,000; Part time

Job summary

An established community organization is seeking a dedicated Pool Attendant to ensure a safe and enjoyable environment at their outdoor facilities. This role is essential for monitoring activities, enforcing safety rules, and providing excellent customer service to all participants. The ideal candidate will embody the organization's core values of being welcoming, genuine, and nurturing, contributing to a positive atmosphere. If you are passionate about community service and enjoy working with people, this position offers a rewarding opportunity to make a difference in the lives of others while promoting safety and fun in a vibrant setting.

Qualifications

• Must be at least 16 years old with CPR/AED/First Aid certifications.
• Strong customer service skills and positive attitude required.

Responsibilities

• Monitor pool and spray park activities, ensuring safety and cleanliness.
• Provide exceptional customer service and handle complaints effectively.
• Educate participants on safety procedures and enforce guidelines.

Skills

Customer Service

Safety Awareness

Communication

Education

CPR/AED/First Aid Certifications

Minimum Age 16

Job description

Overview

Ensures a safe environment for all individuals utilizing the outdoor pool and spray park at the Riverside Community Center. This role involves monitoring activities, enforcing safety rules, assisting participants, and maintaining cleanliness in and around the facility. While this position does not require lifeguard certification, the attendant must remain alert, provide excellent customer service, and respond appropriately to minor incidents.

OUR CULTURE: The YMCA of Greater Kansas City’s mission and core values are brought to life by our culture. It’s who we are, who we aspire to be and how we show up every day. We are cause-driven. We don’t just show up, we show up with purpose. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Responsibilities

• Greets, acknowledges, and interacts with members and program participants in a friendly and professional manner.
• Provide exceptional customer service, handling complaints in a timely and courteous manner.
• Enforce safety guidelines, including rules related to running, rough play, and appropriate spray park and pool usage.
• Educate members and program participants on safety procedures and intervene when necessary.
• Must notify appropriate staff of any unsafe conditions, complaints, needed repairs, incidents, or accidents immediately.
• Maintain a clean and safe environment for the facility, including the pool deck, splash park, and bathrooms.
• Must monitor equipment for proper and safe use; report required maintenance needs and repairs to Aquatics Director.
• Work with other associates to ensure facility cleanliness and restock supplies as needed.
• Provide pertinent information to members, guests, and participants on pool guidelines.
• Provide support to Gate Attendants in welcoming guests and checking them in.

Qualifications

• Must be at least 16 years of age.
• CPR/AED/First Aid certifications.
• Strong Customer Service skills.
• Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
• Reflect a positive attitude.