DECISIONS AND APPEALS ANALYST

State of California; California; On-site; USD 60,000 - 80,000; Full time

Job summary

The State of California is seeking a Decisions and Appeals Analyst to join the Department of Consumer Affairs. This role involves ensuring consumer protection and marketplace fairness while valuing diversity and providing equitable services. Applicants must meet specific qualifications and submit a comprehensive application package by the final filing date.

Qualifications

• Background Investigation and fingerprint clearance required.

Responsibilities

• Protects California consumers and ensures a fair marketplace.
• Licenses and regulates over 3.4 million licensees.

Job description

Job Posting: DECISIONS AND APPEALS ANALYST

Department of Consumer Affairs

JC-477696 - DECISIONS AND APPEALS ANALYST
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Final Filing Date: 5/22/2025

Application Methods:

Electronic (Using your CalCareer Account), Mail, Drop-off

Position Details:

If this is a limited term position, it may be extended up to 24 months and/or become permanent. Part-time or intermittent positions may increase to full time.

Employees are responsible for creating an inclusive, safe, and secure work environment, valuing diversity, and providing equitable services to the public, including underserved communities and tribal governments.

Additional Information:

Find more about the job in the Duty Statement.

Working Conditions:

Candidates must have applied for/taken the exam for the classification or have the ability to lateral transfer.

Minimum Requirements:

• Associate Governmental Program Analyst
• Staff Services Analyst

Department Overview:

The Department of Consumer Affairs (DCA) protects California consumers and ensures a fair marketplace. It licenses and regulates over 3.4 million licensees across more than 280 license types. The Board of Registered Nursing (BRN) regulates nursing practice and enforces the Nursing Practice Act.

Additional Requirements:

A Background Investigation and fingerprint clearance are required. This is a CORI sensitive position, and confidentiality must be maintained.

Application Instructions:

Complete applications and all required documents must be received or postmarked by the Final Filing Date. Applications can be submitted electronically via CalCareers or by mail or in person at the address provided.

Required Application Package Documents:

• State Examination/Employment Application STD Form 678 or electronic application
• Resume
• Cover Letter
• Statement of Qualifications

Additional Instructions:

Include copies of degrees or transcripts if education is used to meet minimum qualifications. Submit a Statement of Qualifications in narrative format, no more than 2 pages, explaining your qualifications and how you can benefit the Board of Registered Nursing.

Contact & Equal Opportunity:

Questions about the application process or reasonable accommodations should be directed to the contact listed. The department is an equal opportunity employer and maintains a drug-free workplace.