Decision Science Analyst: Customer Insights & Dashboards

Kobie; Detroit (MI); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible Time Off

Nine Company‑Wide Holidays

Comprehensive benefits suite

Job summary

A leading loyalty solutions provider is seeking a candidate for a customer analytics position that offers the opportunity to work remotely. The role involves delivering actionable insights from customer data to enhance loyalty programs and drive sales. The ideal candidate should have experience in customer analytics, be proficient in data visualization tools, and possess a strong storytelling capability with data. A Bachelor's degree in a relevant field is essential, with a focus on fostering a collaborative and innovative workplace culture.

Qualifications

• 2-4+ years relevant customer analytics and/or marketing/CRM experience.
• Great storyteller with data that can influence senior stakeholders.
• Familiar with data exploration and visualization tools.

Responsibilities

• Deliver data-driven customer insights to increase sales/profit.
• Build audience lists for targeted campaigns.
• Provide actionable recommendations from complex data sources.

Skills

Customer analytics

Data visualization

Storytelling with data

Project management

Education

Bachelor’s Degree in Statistics, Marketing, Economics, or Computer Science

Master’s in Statistics, Economics or Applied Mathematics, or MBA

Tools

Tableau

PowerBI

SQL

Job description

A leading loyalty solutions provider is seeking a candidate for a customer analytics position that offers the opportunity to work remotely. The role involves delivering actionable insights from customer data to enhance loyalty programs and drive sales. The ideal candidate should have experience in customer analytics, be proficient in data visualization tools, and possess a strong storytelling capability with data. A Bachelor's degree in a relevant field is essential, with a focus on fostering a collaborative and innovative workplace culture.