Debt Collector

Radius Global Solutions; Orangeburg (SC); Remote; USD 10,000 - 60,000; Full time

Job summary

A debt collection agency is seeking a dedicated Debt Collector to manage and collect outstanding debts while maintaining high customer service. Responsibilities include contacting borrowers, tracking accounts, and ensuring compliance with regulations. Ideal candidates will have strong negotiation and communication skills, and a high school diploma/GED. This is a full-time, work at home position offering competitive pay and benefits.

Benefits

Paid training

Uncapped monthly bonus

Qualifications

• Strong negotiation skills for effective debt collection.
• Ability to communicate clearly and maintain customer service.
• Familiarity with financial concepts.

Responsibilities

• Manage daily accounts and maintain work queues.
• Contact borrowers via phone and email.
• Track account information through computer systems.
• Ensure compliance with all collection laws.

Skills

Negotiation skills

Customer service

Communication skills

Financial concepts knowledge

Education

High School Diploma/GED

Job description

Job Summary

Seeking a dedicated and detail-oriented Debt Collector to join our team. Will be responsible for managing and collecting outstanding debts while maintaining a high level of customer service. This role requires strong negotiation skills, knowledge of financial concepts, and the ability to effectively communicate with clients regarding their accounts.

Pay & Benefits

Pay: $14 - $15/HR + uncapped monthly Bonus
Paid Training
Full-Time Work at Home

Training

Mon-Fri 8am-5pm EST
3 Weeks

Overview

Inbound calls dealing with early/ late stage 3rd Party Collections.

Responsibilities

• Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
• Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection.
• Establishing borrower location and contact information via skip tracing if necessary.
• Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
• Tracking and reporting all account information into computer through our collections system.
• Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
• Meeting or exceeding all daily, weekly, and monthly production goals.
• Understanding and following all federal and state laws with regards to collections policies and procedures.
• Passing annual required compliance testing.
• Performing other duties and special projects as assigned by management.

Requirements

High School Diploma/ GED

DrugTest/ Background required

Equal Opportunity Employer/Veteran/Disabled