Debt Accounts Research & Classification Specialist

PRA GROUP, INC.; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

PRA GROUP, INC. in Norfolk, Virginia is seeking a professional to assist in the receipt, investigation, and resolution of charged off accounts. Responsibilities include investigating assigned accounts and ensuring compliance with company policies.

The ideal candidate will have a high school diploma, experience in collections or customer service, and proficiency in Microsoft Office. Strong communication skills and attention to detail are essential.

This role contributes to a collaborative team environment and requires handling multiple tasks effectively.

Qualifications

• Minimum of 1-year experience working in collections or customer service.
• Proficiency in Microsoft Office including Word and Excel.
• Ability to manage multiple tasks while meeting deadlines.

Responsibilities

• Investigate and process assigned accounts.
• Serve as a liaison between departments and provide necessary information.
• Participate in required training and ensure compliance.

Skills

Microsoft Office skills

Communication skills

Problem-solving abilities

Attention to detail

Education

High School Diploma or equivalent

Associate's degree preferred

Job description

PRA GROUP, INC. in Norfolk, Virginia is seeking a professional to assist in the receipt, investigation, and resolution of charged off accounts. Responsibilities include investigating assigned accounts and ensuring compliance with company policies.

The ideal candidate will have a high school diploma, experience in collections or customer service, and proficiency in Microsoft Office. Strong communication skills and attention to detail are essential.

This role contributes to a collaborative team environment and requires handling multiple tasks effectively.