Dealership Platform General Manager

CarGuys Inc.; Salem (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

CarGuys Inc. seeks a seasoned General Manager to oversee a multi-dealership group across North Carolina. You will direct operations, sales, and service performance, drive profitability, and lead a team of GMs and department heads to deliver a consistent, high‑quality customer experience.

The role requires strategic planning, strong P&L oversight, CRM and DMS proficiency, and willingness to travel between locations to align standards and growth.

Qualifications

• Proven track record of driving revenue growth and managing P&L across multiple locations.
• Strong understanding of dealership operations including sales, service, parts, and finance.
• Ability to lead, inspire, and motivate diverse teams across locations.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in dealership management systems and CRM platforms.
• Ability to travel frequently between dealership locations.

Responsibilities

• Provide overall leadership for day-to-day operations across multiple dealership locations, ensuring efficiency and adherence to company policies.
• Drive sales performance and profitability across all dealerships by implementing strategies and initiatives.
• Lead, mentor, and support general managers, sales managers, and department heads to foster high performance.
• Champion superior customer service across all dealerships and ensure a consistent customer experience.
• Develop and execute long-term business strategies to expand market share and profitability across locations.
• Manage financial performance, including P&L, budgeting, and forecasting.
• Streamline operations and standardize processes across locations to improve efficiency and productivity.
• Build and maintain relationships with manufacturers, suppliers, and financial institutions.

Skills

Multi-location leadership

P&L management

Operations oversight

CRM proficiency

DMS proficiency

Strategic planning

Team leadership

Negotiation

Travel readiness

Tools

CRM platforms

Dealership Management System

Job description

General Manager – Multi-Dealership Group

Position Overview: The General Manager for our Multi-Dealership Group will be responsible for overseeing the operations, sales, and service performance across several dealership locations.

Key Responsibilities

• Operational Leadership: Provide overall leadership for day-to-day operations across multiple dealership locations, ensuring efficiency, consistency, and adherence to company policies.
• Sales & Profitability: Drive sales performance and profitability across all dealerships by implementing effective strategies and initiatives, ensuring all locations meet and exceed financial goals.
• Team Leadership: Lead, mentor, and support a team of general managers, sales managers, and department heads to create a culture of high performance, professional growth, and collaboration.
• Customer Experience: Champion superior customer service across all dealerships, ensuring that each location provides a consistent, exceptional experience that meets customer needs and builds long-term loyalty.
• Strategic Planning: Develop and execute long-term business strategies to expand market share, enhance dealership operations, and maximize profitability for all locations.
• Financial Oversight: Manage financial performance, including P&L, budgeting, and forecasting, ensuring that each dealership is operating within budget and optimizing revenue streams.
• Process Optimization: Streamline operations and standardize processes across locations to improve efficiency, reduce costs, and enhance productivity.
• Vendor and OEM Relations: Build and maintain strong relationships with manufacturers, suppliers, and financial institutions to enhance dealership operations and secure advantageous agreements.
• Compliance & Standards: Ensure all dealerships adhere to legal and regulatory requirements, industry standards, and internal compliance measures.
• Marketing & Community Engagement: Collaborate with the marketing team to implement campaigns that drive traffic to all locations and build brand awareness. Engage with the local community to foster a positive brand reputation.

Qualifications

• Proven track record of driving revenue growth and managing P&L across multiple locations.
• Strong understanding of dealership operations, including sales, service, parts, and finance.
• Ability to lead, inspire, and motivate diverse teams across different locations.
• Excellent communication, negotiation, and problem-solving skills.
• Strong business acumen, with the ability to make data-driven decisions.
• Proficiency in dealership management systems and CRM platforms.
• Ability to travel frequently between dealership locations.

What We Offer

• Competitive salary with performance-based bonuses and incentives.
• Comprehensive benefits package including health, dental, and retirement plans.
• A unique opportunity to lead and grow a multi-dealership group with a dynamic and forward-thinking team.
• Professional development and advancement opportunities within a growing organization.
• A collaborative and innovative work environment that values leadership and customer success.

How to Apply

If you are a seasoned automotive leader with the experience and vision to oversee and grow a multi-dealership group, we encourage you to apply!