Dealership Platform General Manager

CarGuys Inc.; Charlotte (NC); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health, dental, retirement plans

Professional development opportunities

Collaborative work environment

Job summary

CarGuys Inc. seeks a General Manager to lead a multi-dealership group across Charlotte, NC. You will oversee operations, sales, and service performance, driving profitability and customer excellence at each location.

Responsibilities include leading diverse teams, advancing strategic initiatives, managing budgets, and ensuring compliance. The role requires strong leadership, analytical skills, and a proven track record in dealership operations.

Qualifications

• Proven track record driving revenue growth across multiple locations.
• Experience managing P&L and budget across a group of stores.
• Deep knowledge of sales, service, parts, and finance operations.
• Strong leadership, mentoring, and cross-location collaboration.
• Excellent negotiation and problem-solving abilities.
• Comfort with data-driven decision-making and CRM tools.

Responsibilities

• Provide executive leadership for day-to-day operations across multiple dealership locations.
• Drive sales performance and profitability across all locations.
• Lead, mentor, and develop general managers, sales managers, and department heads.
• Champion a superior customer experience at every location.
• Develop and execute long-term strategic plans to grow market share.
• Oversee financial performance, budgeting, and forecasting for the group.
• Streamline processes and standardize practices across sites to boost efficiency.
• Cultivate strong vendor, OEM, and financial partner relationships.
• Ensure compliance with regulations and internal standards.
• Collaborate with marketing to drive traffic and brand growth.

Skills

Revenue growth

P&L management

Dealership operations

Team leadership

Communication

Data-driven decisions

CRM platforms

Tools

CRM platforms

Dealership management systems

Job description

General Manager – Multi-Dealership Group

Position Overview: The General Manager for our Multi-Dealership Group will be responsible for overseeing the operations, sales, and service performance across several dealership locations.

Key Responsibilities

• Operational Leadership: Provide overall leadership for day-to-day operations across multiple dealership locations, ensuring efficiency, consistency, and adherence to company policies.
• Sales & Profitability: Drive sales performance and profitability across all dealerships by implementing effective strategies and initiatives, ensuring all locations meet and exceed financial goals.
• Team Leadership: Lead, mentor, and support a team of general managers, sales managers, and department heads to create a culture of high performance, professional growth, and collaboration.
• Customer Experience: Champion superior customer service across all dealerships, ensuring that each location provides a consistent, exceptional experience that meets customer needs and builds long-term loyalty.
• Strategic Planning: Develop and execute long-term business strategies to expand market share, enhance dealership operations, and maximize profitability for all locations.
• Financial Oversight: Manage financial performance, including P&L, budgeting, and forecasting, ensuring that each dealership is operating within budget and optimizing revenue streams.
• Process Optimization: Streamline operations and standardize processes across locations to improve efficiency, reduce costs, and enhance productivity.
• Vendor and OEM Relations: Build and maintain strong relationships with manufacturers, suppliers, and financial institutions to enhance dealership operations and secure advantageous agreements.
• Compliance & Standards: Ensure all dealerships adhere to legal and regulatory requirements, industry standards, and internal compliance measures.
• Marketing & Community Engagement: Collaborate with the marketing team to implement campaigns that drive traffic to all locations and build brand awareness. Engage with the local community to foster a positive brand reputation.

Qualifications

• Proven track record of driving revenue growth and managing P&L across multiple locations.
• Strong understanding of dealership operations, including sales, service, parts, and finance.
• Ability to lead, inspire, and motivate diverse teams across different locations.
• Excellent communication, negotiation, and problem-solving skills.
• Strong business acumen, with the ability to make data-driven decisions.
• Proficiency in dealership management systems and CRM platforms.
• Ability to travel frequently between dealership locations.

What We Offer

• Competitive salary with performance-based bonuses and incentives.
• Comprehensive benefits package including health, dental, and retirement plans.
• A unique opportunity to lead and grow a multi-dealership group with a dynamic and forward-thinking team.
• Professional development and advancement opportunities within a growing organization.
• A collaborative and innovative work environment that values leadership and customer success.

How to Apply

If you are a seasoned automotive leader with the experience and vision to oversee and grow a multi-dealership group, we encourage you to apply!