Dealer Support & Administration Specialist

Kioti Tractor; Wendell (NC); On-site; USD 22,000 - 32,000; Full time

Job summary

Kioti Tractor, a leader in compact tractors and equipment, seeks a Customer Service Administrator to join our Wendell, NC team onsite. The CSA handles dealer communications, transfer calls, and prospect follow-ups, assisting Territory Sales Managers and dealers through the application process.

Requirements include a high school diploma (associate degree preferred) and strong written/spoken communication, with proficiency in MS Office and data entry.

Qualifications

• High School diploma or equivalent required; associate degree preferred.
• Professional written and verbal communication skills.
• Experience with customer service and administrative tasks.

Responsibilities

• Communicate with customers and dealers via phone and email.
• Process dealer applications and follow up on transfers.
• Coordinate with Territory Sales Managers and dealers.
• Maintain dealer prospect logs and document handling.
• Perform other administrative duties as required.

Skills

Communication

Time management

Multitasking

Customer service

Administrative skills

Independent work

MS Office

Data entry

Education

High School diploma

Associate degree preferred

Tools

Microsoft Office

Database applications

Job description

Kioti Tractor, a leader in compact tractors and equipment, seeks a Customer Service Administrator to join our Wendell, NC team onsite. The CSA handles dealer communications, transfer calls, and prospect follow-ups, assisting Territory Sales Managers and dealers through the application process.

Requirements include a high school diploma (associate degree preferred) and strong written/spoken communication, with proficiency in MS Office and data entry.