Dealer Services Specialist II - Manheim Orlando

CAI Cox Automotive Corp Svcs., LLC; Florida; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

30+ days of paid vacation and company-

Great healthcare benefits from day 1

10 days of free child or senior care

Generous 401(k) with up to 8% company

Employee discounts

Great coworkers

Job summary

Cox Automotive's Manheim Orlando location seeks a Dealer Services Specialist II to serve dealer clients and ensure a smooth auction experience. You will help manage online vehicle exchanges, promote Manheim products, and support digital transactions in a fast-paced setting.

You will also negotiate bids, assist with pricing strategies, and resolve issues with a friendly, professional approach to keep clients satisfied and returning for future auctions.

Qualifications

• A high school diploma or GED and 3 years of experience in a related field.
• The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
• Strong communication and interpersonal skills.
• The ability to perform at a high level and adapt within a fast-paced team environment.
• The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.
• Previous experience in sales support role.
• Bilingual English/Spanish a plus

Responsibilities

• Concentration in online vehicle exchange
• Promoting Manheims awesome products and services
• Support digital sales and transactions
• Negotiating bids and consulting on pricing
• Solving problems and being the friendly face our clients count on

Skills

Strong communication

Interpersonal skills

Bilingual English/Spanish

Education

High School Diploma or GED

Job description

Job Description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Dealer Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description Schedule Requirement: This is a full-time, on-site position based at Manheim Orlando in Ocoee, FL. Team members typically work a Monday through Friday schedule; however, participation in a rotating Sunday schedule is required. When scheduled to work on Sunday, team members are off on the Friday of that same week, maintaining a 40-hour workweek.

Job Summary

Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.

Perks

• Competitive pay
• Referral bonuses once you're on board
• 30+ days of paid vacation and company holidays per year (from day 1)
• Great healthcare benefits from day 1
• 10 days of free child or senior care through Care.com
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team

Here’s what you'll be doing

• Concentration in online vehicle exchange
• Promoting Manheims awesome products and services
• Support digital sales and transactions
• Negotiating bids and consulting on pricing,
• Solving problems and being the friendly face our clients count on

Who You Are

Quick thinker, problem solver, relationship builder - and ready to make every auction day a success.

Minimum

A high school diploma or GED and 3 years of experience in a related field.

The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.

Strong communication and interpersonal skills.

The ability to perform at a high level and adapt within a fast-paced team environment.

The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.

Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus.

Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience.

Previous experience in sales support role.

Bilingual English/Spanish a plus

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Equal Employment Opportunity

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox Culture

Cox brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.