Dealer Relations Program Manager

Desert Financial; Phoenix (AZ); Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative firm is seeking a Dealer Relations Program Manager to enhance dealer partnerships and drive growth in indirect lending products. In this dynamic role, you will engage with dealers through various communication channels, monitor performance metrics, and implement strategies to boost loan volume. Your expertise in B2B sales and communication will be vital in fostering strong relationships and ensuring successful program execution. If you're passionate about building connections and thrive in an autonomous environment, this opportunity is perfect for you.

Qualifications

• 3+ years of B2B sales experience required.
• Excellent communication skills to engage with professionals.

Responsibilities

• Develop and maintain dealer relationships for indirect lending products.
• Monitor dealer performance and train on indirect programs.

Skills

B2B Sales Experience

Communication Skills

Customer Relationship Management

Problem Solving

Education

High School Diploma or GED

Tools

Dealer Track

Route One

Job description

The Dealer Relations Program Manager is responsible for developing and maintaining effective dealer relationships, as well as all sales activities associated with the handling of Desert Financials' indirect lending products and programs.

What you will do here:

Sign new and reputable dealers coordinating sales agreements within assigned Arizona territory. Service dealer relationships through daily interaction by phone, email, and in-person direct contact.

Monitor ongoing dealer performance such as efficiency, delinquency/losses, profitability, etc., and train dealers on our indirect program to ensure partnerships continue to flourish.

Meet and/or exceed monthly goals related to funding and look to book, while still resolving issues and managing miscommunications between employees and dealers, maintaining outstanding service levels.

Develop, enhance, and refine dealer engagement programs and business strategies to retain and grow relationships and drive application and loan volume growth.

Monitor competitor rates/programs and utilize the latest industry and market trends to identify opportunities for program enhancements.

Review, communicate and implement new products, programs, and rates monthly to all participating dealers.

Complete administrative and team tasks to include but not limited to expense and travel, following up on incomplete dealer packets and program reporting.

Perform other job-related duties as assigned.

What you will need:

High School Diploma or GED required.

3+ years of business to business (B2B) sales experience required.

1+ year of indirect auto lending sales and/or service experience required.

1+ year experience working in a highly autonomous environment, working remotely up to 90% required.

1+ year of program manager experience preferred.

Valid Arizona driver’s license with a clean driving record required.

Excellent communication skills. Strong verbal, written and interpersonal communication; able to effectively communicate and present information to professionals at all levels required.

Experience with Dealer Track and/or Route One preferred.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.