Dealer Loan Business Analyst

Ford Credit; Dearborn (MI); Hybrid; USD 74,000 - 166,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Paid time off

Holidays & time-off benefits

Employee vehicle discount program

Job summary

Ford Motor Credit Company is seeking a Dealer Loan Business Analyst to own real estate loan closings for Ford and Lincoln dealerships across the U.S. You will coordinate cross-functional teams and ensure mortgage loans close per underwriting rules while managing ROC relationships.

The role emphasizes process improvement, documentation, and post-closing administration within a hybrid work model at Ford's Dearborn HQ.

Qualifications

• Bachelor's degree or equivalent experience.
• Real estate or commercial lending experience preferred.
• Collaborative, team-oriented with cross-functional teamwork.
• Excellent oral and written communication skills.
• Strong analytical and organizational abilities.

Responsibilities

• Manage real estate loan closings for the United States with cross-functional teams.
• Ensure closings meet underwriting requirements and timelines.
• Manage ROC relationships related to mortgage loan closings.
• Oversee supplier relationships supporting Dealer Loans.
• Handle post-closing activities and mortgage portfolio documentation.
• Drive process improvements for faster, more accurate closings.
• Ensure tasks are completed accurately and in compliance with audits.
• Coordinate wire requests and provide SME guidance on closures.
• Contribute to special reporting and departmental projects.
• Lead within the local community through corporate activities.

Skills

Real estate lending

Cross-functional teamwork

Communication skills

Analytical thinking

Education

Bachelor's degree or equivalent experience

Tools

SharePoint

Job description

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position…

The Dealer Loan Business Analyst role is a high-impact, detail-oriented position within Ford Motor Credit’s Dealer Loan team. The position includes ownership of all real estate loan closings across the United States for our Ford and Lincoln dealerships. In addition to loan closings, the position is responsible for managing insurance verification for our existing mortgage portfolio.

What You’ll Do…

• Manage real estate loan closings for the United States by leading cross-functional teams across Sales, Dealer Credit (Underwriting), and Regional Outside Counsel (ROC).
• Ensure mortgage loans are closed in accordance with the approved underwriting requirements and within borrowers required timeline.
• Manage the Regional Outside Counsel (ROC) relationship as it relates to the process of closing mortgage loans.
• Manage all aspects of various supplier relationships that support Dealer Loans.
• Mange post-closing activities and assist with administration of the existing mortgage portfolio by ensuring all required documentation is well organized and easily available. Completion of Paid-in-Full loan processing when mortgage payoffs are received.
• A continuous improvement mindset as we look to improve our loan closing process from an accuracy and time to close perspective.
• Ensure daily tasks and workload is completed accurately, timely, and per procedure.
• Ensure procedural compliance throughout operations in order to achieve satisfactory results on internal (GAO) and external (regulatory) audits. Assist in completion of the annual departmental MCRP.
• Coordinate and prepare all wire requests.
• Provide Subject Matter Expertise (SME) to Sales, Dealer Credit (Underwriting), and Regional Outside Counsel (ROC) on the loan closure process.
• Complete special reporting and participate in projects or assignments as required.
• Provide leadership within the local community through involvement in corporate community activities.
• Complete administrator duties for Dealer Loans SharePoint Management.

You’ll have…

• A 4-year Bachelor’s degree or equivalent experience.
• Prior real estate or commercial lending experience, preferably in a loan closing capacity.
• A collaborative and team-oriented approach, with the ability to build strong relationships and work effectively with cross-functional teams.
• Exceptional communication and presentation skills, both oral and written, with the ability to effectively convey complex information to diverse audiences.
• Strong analytical and organizational, with the ability to analyze data and effectively balance a variety of tasks and deadlines.

Even better, you may have…

• Automotive financial services experience
• An understanding of title policy underwriting and a real estate settlement statement
• Experience in Real Estate insurance reviews and requirements

Additional Requirements…

• Position will be a Hybrid Position with in-person work being conducted at our Headquarters in Dearborn, MI. Relocation is approved for the selected candidate.
• Expected in-person work, a minimum of 4 days per week.

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

This position is a salary grade 6 and ranges from $74,300-$124,500.

This position is a salary grade 7 and ranges from $86,600-$144,900.

This position is a salary grade 8 and ranges from $99,100-$166,200.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

Internal applicants: moving into this role may result in an adjustment to your current compensation based on the posted pay range for this role, taking into consideration your qualifications and other relevant factors.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.