Dealer Advisor

J.D. Power; California (MO); Remote; USD 114,000 - 125,000; Full time

Job summary

JD Power is seeking a Digital Dealer Advisor to guide OEM dealer networks in digital marketing and online retail performance. The role requires delivering program reviews, vendor recommendations, and ongoing consultative services to improve dealer sales and service operations.

The ideal candidate has strong expertise in dealer websites, SEO, SEM, social media, reputation management, CRM platforms, and Google Ads.

Qualifications

• 3+ years working in the automotive industry.
• General understanding in automotive digital marketing, websites, digital advertising, leads, CRM, marketing analytics, ROI.
• Experience with dealers or dealer groups on digital marketing programs or campaigns.
• Strong communication and presentation skills.

Responsibilities

• Support and train dealers and regional teams on digital marketing products and best practices.
• Stay current on digital trends and align dealers with approved program offerings.
• Analyze and report on digital performance metrics to identify growth opportunities.
• Communicate program benefits to help dealers optimize participation and results.
• Educate dealers on effective digital marketing strategies and best practices.
• Work with dealers to diagnose and resolve digital marketing challenges.
• Provide guidance on OEM digital systems, processes, and lead management best practices.

Skills

Auto industry experience

Digital marketing

Communication skills

Project management

Lead management

Analytical skills

Team leadership

Education

Bachelor's degree in Marketing or related field

Tools

CRM platforms

Google Ads

Job description

Job Description

Title: Digital Dealer Advisor - P3

Location: Remote - USA - 80% Travel

Reports to: Manager, Digital Dealer Consultants

Vacancy: existing vacancy

The Role

The Digital Dealer Advisor serves as a trusted advisor to the OEM's dealer network, providing expert guidance across all areas of digital marketing and online retail performance. This role is responsible for conducting program performance reviews, offering vendor recommendations, and delivering ongoing consultative services that drive measurable improvements in dealership sales and service operations.

The ideal candidate brings strong proficiency in dealership websites, SEO, SEM, social media, reputation management, CRM platforms, and Google AdWords. This position requires the ability to work independently while keeping leadership informed of key accomplishments and insights. This is a full-time role with 80% travel.

The Impact You Will Have in This Role

You will be a key player in the digital success of your assigned dealers.

What You'll Be Doing in This Role

• Support and train dealers and regional teams on digital marketing products, services, and best practices.
• Stay current on emerging digital trends and ensure dealer alignment with approved program offerings.
• Analyze and report on digital performance metrics to identify growth opportunities at both the dealer and regional levels.
• Communicate crosstier program benefits to help dealers optimize participation and results.
• Educate dealers on effective digital marketing strategies and best practices.
• Work with dealers to diagnose and resolve digital marketing challenges.
• Provide guidance on OEM digital systems, processes, and lead management best practices.

Qualifications of this Role

• 3+ years working in the automotive industry.
• General understanding in the areas of automotive digital marketing, websites, digital advertising, leads, CRM, marketing analytics, ROI, etc.
• Understanding and or experience working with dealers or dealer groups on digital marketing programs, consulting or executing campaigns.
• Engaging personality with the ability to connect with a diverse range of people.
• Self‑starter with ability to manage multiple projects.
• Ability to lead internal and external meetings and be an articulate and active participant, ensuring the discussion stays on track.
• Ability to deliver instructions in a clear and concise manner, providing the proper materials and documentation when necessary.
• Excellent verbal and written communication skills and confidence with group presentations.
• Identify risk and work with other leaders and internal groups to resolve conflict.
• Superior analytical and organizational skills and demonstrated ability to pay attention to details.
• Take ownership and accountability over the process ensuring success.
• OEM and dealer oriented team player with the ability to motivate the internal team while providing program leadership.

Hiring Manager says

The ideal candidate for this position should be a quick learner, team player, and good communicator. Loves working with dealers and enjoys a challenge. Although this is a remote role, it is expected that you show up ready to work and remain responsive throughout your workday.

This position has a starting salary range of $114,000 to $125,000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employee's pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

If you require accommodations during the recruitment and selection process, please reach out to [e-mail].