Deal Desk Strategy Lead

Commerce; Oregon; Hybrid; USD 117,000 - 175,000; Full time

Benefits offered by this job

Remote-first

Workspace options in major hubs

Transparent pay practices

Job summary

Commerce is a remote-first company that partners with Sales, FinOps, Finance, and Legal to structure and close complex deals. This role drives quotes, contracts, and renewals while mentoring a contract management team across enterprise accounts.

You’ll balance pricing, product configuration, and governance to ensure revenue recognition and compliance. Strong stakeholder influence and process ownership are essential in this hybrid, remote environment.

Qualifications

• 7+ years in Deal Desk, Contract Management or Sales Ops at a B2B SaaS or technology company.
• 4+ years coaching or mentoring a contract management team.
• Experience with complex enterprise deals and subscription models.
• Strong grasp of quote-to-cash, pricing and discounting frameworks, and rev rec impacts.
• Skill drafting legal language from playbooks and redlining commercial contracts.
• Excellent stakeholder management with the ability to influence without authority.

Responsibilities

• Act as Sales’ primary partner on intake and strategy.
• Balance revenue goals, pricing and discount policy, product configuration, and customer health.
• Generate quotes (CPQ), order forms, and contracts; manage redlines and clauses with Legal.
• Coordinate signatures and file executed contracts; ensure rev rec steps are complete.
• Stay active in Slack and be on call for deal discussions.

Skills

Deal Desk

Contract Management

Sales Ops

B2B SaaS

Mentoring/Coaching

Pricing & Discounting

Rev Rec

Salesforce

Ironclad

Tools

CPQ

Salesforce

Ironclad

Job description

What You’ll Do:

Structure deals and contracts:

Act as Sales’ primary partner on intake and strategy. Balance revenue goals, pricing and discount policy, product configuration, and customer health. Be the escalation point for non-standard commercial structures.

Partner cross-functionally:

Work with FinOps (rev rec, payment, accounting), Finance (terms, discounts), and Legal (non-standard terms). Secure deal approvals and keep sales leadership aligned.

Own documentation and systems:

Generate quotes (CPQ), order forms, and contracts. Manage redlines, playbooks, fallbacks, and pre-approved clauses with Legal. Keep Salesforce deal data accurate and troubleshoot tooling issues.

Drive deals to close:

Coordinate stakeholders, route documents for signature, file executed contracts, and confirm rev rec steps are complete.

Provide ongoing support:

Stay active in Slack, be on call for deal discussions, and offer extended availability at quarter-end.

Mentor and coach:

Develop junior team members and help monitor team KPIs (turnaround time, quote accuracy, approval cycle time). Review recommendations before they go to Sales or Finance leadership.

Who You Are:

• 7+ years in Deal Desk, Contract Management, Sales Ops, or similar at a B2B SaaS or technology company
• 4+ years coaching or mentoring a contract management team
• Experience with complex enterprise deals and subscription models
• Strong grasp of quote-to-cash, pricing and discounting frameworks, and rev rec impacts
• Skill drafting legal language from playbooks and redlining commercial contracts
• Excellent stakeholder management, with the ability to influence without authority
• Sound decision-making within your approval levels, strong analytical skills, and attention to detail
• Comfort with ambiguity and building structure
• Salesforce experience strongly preferred; Ironclad workflow experience a plus

What Success Looks Like:

• Sales leadership sees you as a strategic partner, not a bottleneck
• Deal cycle times fall while approval quality and compliance improve
• The team gains autonomy and escalations decrease
• Policies are documented, current, and transparent

#LI-KE1#LI-REMOTE

Pay Transparency Range: ($116,767.00 - 175,151.00)

Work Where You Thrive

Commerce is a remote-first company. For team members in Austin, Atlanta, and London, we offer optional collaborative workspaces for team gatherings, workshops, and in-person connection. Use them whenever they’re helpful, balancing focused individual work with meaningful in-person collaboration.

Compensation Transparency

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

Inclusion and Belonging

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community.

We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Learn more about the Commerce team, culture and benefits at careers/Identity Verification

To protect our candidates and company from fraudulent activity, our interview process includes a government ID and biometric verification via Persona, our trusted identity verification provider. All information is collected and processed securely in accordance with applicable privacy laws.