Deal Desk Analyst

Contentsquare; Miami (FL); Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

Virtual onboarding

Hybrid and remote work policies

Generous paid time-off

Lifestyle allowance

Stock options

Employee Resource Groups

Job summary

Contentsquare is seeking a Deal Desk Analyst to partner with Sales, Finance, Legal, and Operations across the Central and East Coast teams. The role focuses on structuring, pricing, and approving complex SaaS deals during Eastern Time Zone hours.

You will advise on deal terms, monitor approvals, and drive efficiency from quote to close while seeking process improvements to strengthen the Deal Desk function. Hybrid/remote options available.

Qualifications

• Four or more years of experience in Deal Desk, Sales Operations, Revenue Operations, Pricing, or financial analysis.
• Experience supporting complex enterprise B2B SaaS transactions.
• Strong analytical, organisational, communication, and problem-solving skills.

Responsibilities

• Support the structuring and pricing of high-value and complex SaaS deals.
• Review quotes, contracts, discounts, payment terms, and non-standard deal requests.
• Ensure compliance with pricing guidelines, approval workflows, and internal policies.
• Partner with Sales, Finance, Legal, and cross-functional teams to resolve deal-related questions and roadblocks.
• Provide commercial guidance to Sales to support win rates and margin preservation.
• Maintain accurate deal data across Salesforce and other relevant systems.
• Track deal performance, approval timelines, and quote-to-close efficiency.
• Identify and implement improvements to Deal Desk processes, systems, and documentation.

Skills

Deal Desk experience

Sales Operations

Pricing analysis

Financial analysis

Cross-functional collaboration

Tools

Salesforce

Excel/Google Sheets

Job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

About the role

The Deal Desk Analyst will partner with the Sales, Finance, Legal, and Operations teams to manage the end-to-end deal process for our Central and East Coast sales teams. This role will work primarily during Eastern Time Zone business hours. You will provide guidance on deal structure, pricing, discounting, quoting, and contract terms, ensuring opportunities align with company policies and commercial objectives.

You will act as a trusted advisor to Sales, helping teams navigate complex deals, secure the right approvals, and move efficiently from quote to close. You will also identify opportunities to improve processes, reduce cycle times, and strengthen the Deal Desk function.

What you’ll do:

• Support the structuring and pricing of high-value and complex SaaS deals.


• Review quotes, contracts, discounts, payment terms, and non-standard deal requests.


• Ensure compliance with pricing guidelines, approval workflows, and internal policies.


• Partner with Sales, Finance, Legal, and cross-functional teams to resolve deal-related questions and roadblocks.


• Provide commercial guidance to Sales to support win rates and margin preservation.


• Maintain accurate deal data across Salesforce and other relevant systems.


• Track deal performance, approval timelines, and quote-to-close efficiency.


• Identify and implement improvements to Deal Desk processes, systems, and documentation.

What you’ll bring:

• Four or more years of experience in Deal Desk, Sales Operations, Revenue Operations, Pricing, or financial analysis.


• Experience supporting complex enterprise B2B SaaS transactions.


• Strong analytical, organisational, communication, and problem-solving skills.


• Proficiency with Salesforce and Excel or Google Sheets.


• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.


• A collaborative, commercially minded approach with the confidence to advise and influence stakeholders.

$120,000 - $135,000 a year

For compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

• - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year


• - Work flexibility: hybrid and remote work policies


• - Generous paid time-off policy (every location is different)


• - Lifestyle allowance


• - A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work


• - Every full-time employee receives stock options, allowing them to share in the company’s success


• - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts


• - And more benefits tailored to each country

Won BuiltIn Best Places To Work 2026!

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.

Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.

Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.