DD Quality Assurance Lead - Project Coordinator (Contingent)

Qlarant; New York (NY); Remote; USD 52,000 - 60,000; Full time

Job summary

A leading organization in healthcare is seeking a DD Quality Assurance Lead - Project Coordinator to oversee quality assurance policies and lead a team. This role requires strong project management skills and involves significant travel. The ideal candidate will have extensive experience in developmental disabilities and a commitment to quality.

Qualifications

• 7+ years in developmental disabilities or 10+ years' experience otherwise.
• Management or team lead experience preferred.

Responsibilities

• Ensure quality standards are met and oversee quality assurance policies.
• Coordinate and monitor work of QA reviewers and lead team efforts.
• Prepare for on-site consultations and review activities.

Skills

Analytical thinking

Problem-solving

Change management

Effective communication

Customer service orientation

Education

Bachelor's degree in social services

Job description

DD Quality Assurance Lead - Project Coordinator (Contingent)

Job Location: DE Home Based, Delaware

Position Type: Full-Time/Regular

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for under-served communities.

Best People, Best Solutions, Best Results

Job Summary:

The Project Coordinator is a management-level position responsible for ensuring quality standards are met, developing and overseeing quality assurance policies, leading a team, and managing test plans and regulatory compliance. The role involves travel up to 75% and requires a strong background in project management and organization skills.

Essential Duties and Responsibilities:

• Prepare for on-site consultations and review activities, including record reviews and interviews.
• Meet or exceed performance standards and serve as a resource to review participants.
• Collaborate with clients on review processes and procedures.
• Review consumer records and document findings accurately.
• Participate in problem identification and resolution, and complete professional reports.
• Coordinate and monitor work of QA reviewers and lead team efforts.
• Conduct training, plan, assign, and oversee work activities.
• Maintain confidentiality of personnel records.

Required Skills:

• Analytical thinking and research skills.
• Problem-solving and group collaboration abilities.
• Change management and effective communication skills.
• Commitment to quality and organizational support.
• Sound judgment and planning skills.
• Excellent customer service orientation.

Required Experience:

• Bachelor's degree in social services or related field.
• QIDDP qualification and 7+ years in developmental disabilities; or 10+ years' experience otherwise.
• Knowledge of developmental disabilities and service provision.
• Management or team lead experience preferred.
• Experience with quality programs and National Core Indicators is a plus.

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Salary Range:

$52,101.00 - $60,000.00