DCF Quality Control Specialist

DGS Office of External Affairs; Waterbury (VT); Hybrid; USD 52,000 - 74,000; Full time

Job summary

The DCF Quality Control Specialist role, within the Child Development Division's Child Care Financial Assistance Program, focuses on data analysis, fraud investigations, and vendor audits to safeguard program integrity. The position requires travel across Vermont and is hybrid, based in Waterbury, VT.

Candidates should have strong analytical, computer, and writing skills and be able to prepare written reports on findings.

Qualifications

• Two+ years of experience with enrollment, eligibility determination, case management, program compliance, or administration.
• Bachelor's degree in human services field plus one year of relevant experience (alternative to above).
• Knowledge of program integrity practices and investigation methods.
• Strong data analysis, computer, and writing skills.
• Ability to conduct in-person investigations and travel throughout Vermont.

Responsibilities

• Analyze data to ensure program integrity and detect inconsistencies.
• Conduct fraud investigations and vendor audits as part of program oversight.
• Resolve data matches and review fraud referrals.
• Conduct in-person investigations across Vermont and document findings in reports.

Skills

Data analysis

Investigation methods

Written communication

Travel required

Education

Bachelor's degree in human services

Job description

The DCF Quality Control Specialist works within the Child Development Division's Child Care Financial Assistance Program to ensure program integrity through data analysis, fraud investigations, and vendor audits. The role involves resolving data matches, reviewing fraud referrals, conducting in-person investigations throughout Vermont, and preparing written reports on findings. This is a hybrid position based in Waterbury, VT, requiring strong analytical, computer, and writing skills.

Key qualifications

• Two or more years of experience with enrollment, eligibility determination, case management, program compliance, or administration
• Bachelor's degree in human services field plus one year of relevant experience (alternative to above)
• Knowledge of program integrity practices and investigation methods
• Strong data analysis, computer, and writing skills
• Ability to conduct in-person investigations and travel throughout Vermont