DCF Guns Sales Representative, Castle Rock, Commission-Based Position with Hourly Rate and Benefits

DCF Guns / Indoor Shooting Facilities (We're Hiring!); Castle Rock (CO); On-site; USD 20,664 - 27,552; Full time

Job summary

DCF Guns / Indoor Shooting Facilities in Castle Rock, Colorado is seeking a dedicated team member for a full-time customer service role. The position involves assisting customers in purchasing firearms and providing product information while maintaining a friendly demeanor. Ideal candidates will have a high school diploma, 1-3 years of related experience, and strong communication skills. Working hours typically include evenings and weekends, with transportation required. Join a fun-loving team passionate about shooting sports and customer service.

Qualifications

• 1-3 years of related experience.
• Willingness and ability to work longer shifts as required based on the needs of the store.
• Reliable transportation daily.

Responsibilities

• Provides customers' information about products or services, takes or enters orders.
• Assists customers in identifying and purchasing firearms and related accessories.
• Ensures full customer satisfaction and maintains a friendly demeanor.
• Maintains close contact with customers to give updates on progress toward issues.
• Keeps records of customer interactions, inquiries, and actions taken.

Skills

Strong Communication

People Skills

Service Oriented

Time Management

Collaborative

Works well under pressure

Education

High School Diploma or equivalent

Job description

Are you motivated to be a part of a dedicated and motivated team working in a fun environment? Then DCF is the place for you! DCF is Colorado's premier indoor shooting range, gun store, gunsmithing shop, and source for firearm training and education. Whether you're a seasoned professional or a brand-new shooter, DCF has everything you need for a great day on the range and/or shopping. We've raised the bar when it comes to outfitting customers for the shooting sports, making us truly a higher caliber of service.

Job Summary

• Provides customer service, drives sales, and resolves issues by offering solutions, explanations and options.

General Responsibilities

• Provides customers' information about products or services, takes or enters orders, or obtains details of complaints.
• Assists customers in identifying and purchasing firearms and firearms related accessories and training.
• Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
• Ensures proper documentation and processing of firearms and related articles according to federal regulations.
• Creates strategies to ensure company profitability is maintained and goals are met.
• Identifies and prioritizes problems and issues related to service area.
• Maintains close contact with customer to give updates on progress toward resolution of issue or service requests.
• Ensures that appropriate changes were made to resolve customers' problems.
• Refers unresolved customer issues to designated departments.
• Keeps records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• The company reserves the right to add or change duties at any time.

Job Qualifications

• Education: High School Diploma or equivalent.
• Experience: 1-3 years of related experience.
• Flexibility: Willingness and ability to work longer shifts as required based on the needs of the store.
• Transportation: Reliable transportation daily.

Skills

• Strong Communication
• People Skills
• Service Oriented
• Time Management
• Collaborative
• Works well under pressure

If you would like to be considered for joining our team of hard working, fun, gun-loving people, we would love to talk to you!

DCF Guns is an EEO employer.

• This is a full-time position, 4 days on/3 days off, and usually includes evenings and weekends. Pay is hourly plus commissions. Must have reliable transportation. Must submit to a background check.