DCC Grid Dispatch Operator – Critical Outage Response

Duke Energy; Harrison Township (OH); On-site; USD 70,000 - 75,000; Full time

Job summary

Duke Energy is seeking a Senior DCC Operator to monitor, analyze, and manage outage events across the distribution system. You will evaluate outage data, coordinate field resources, and ensure real-time information is captured to support rapid restoration at the feeder level and below.

You will work with the Grid Management team and DCC leadership, performing switching and tagging under the Distribution Control Authority. Rotational shifts and on-call duties are required in a 24/7 environment.

Qualifications

• Requires a high school diploma or GED.
• Preferred: an Associate degree.
• Experience as an operator or in a control/dispatch role is a plus.
• Strong communication and teamwork are essential.

Responsibilities

• Direct outage dispatching for feeder level outages and below; coordinate field resources to restore power.
• Model and review outage information in OMS and DMS for accurate distribution system representations.
• Monitor DSCADA and DMS systems; operate circuit breakers, relays, and hives during normal and emergency conditions.
• Assist in directing restoration efforts during large outages and develop emergency switching orders as needed.

Skills

Problem solving

Team coordination

Communication

Education

High school diploma or GED

Associate degree

Tools

OMS

DMS

SCADA

DSCADA

Job description

Duke Energy is seeking a Senior DCC Operator to monitor, analyze, and manage outage events across the distribution system. You will evaluate outage data, coordinate field resources, and ensure real-time information is captured to support rapid restoration at the feeder level and below.

You will work with the Grid Management team and DCC leadership, performing switching and tagging under the Distribution Control Authority. Rotational shifts and on-call duties are required in a 24/7 environment.