DC Wave Planner — Orchestrate Fast, Accurate Shipments

Brooks Running; Whitestown (IN); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Brooks Sports Inc in Whitestown, IN is seeking a DC Wave Planner to coordinate and direct daily workload for ecommerce and Wholesale orders.

You will route waves, track progress, and maintain open communication with multiple departments to ensure on-time fulfillment and exceptional service.

Qualifications

• High School diploma or equivalent required.
• 3+ years warehouse experience required.
• 1+ years of specific wave planning experience.
• Experience with Warehouse Management Systems (WMS) such as Softeon, Manhattan, Red Prairie, High Jump.
• Proficient in MS Office Suite (Excel, Outlook, Word, etc.).
• Exceptional organizational skills and ability to stay calm under pressure.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate daily workload with all DC Operations departments.
• Notify DC Operations of changes from customers regarding scheduling, processing, and shipping; implement changes as needed.
• Coordinate special, expedited order requests with Customer Service, Operations and Logistics.
• Process daily invoicing and billing.
• Support leadership to deliver high service and productivity.
• Prioritize Ecommerce and Wholesale orders as directed by Customer Service and DC Order Shipping Supervisor.
• Collaborate with Inventory regarding shortages and adjust orders accordingly.
• Perform data entry and records compilation.
• Communicate improvement opportunities to DC Shipping Supervisor to maximize efficiency.
• Create bills of lading and coordinate routing for customer pickups.

Skills

Wave planning

Warehouse operations

WMS experience

Excel

Communication

Team player

Attention to detail

Education

High School diploma or equivalent

Tools

Softeon

Manhattan

Red Prairie

High Jump

Job description

Who We Are:

At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

Our brand values help bond us together and drive our success:

• Runner First
  • We act in the best interest of the runner
• Word is Bond
  • We do what we say we’ll do
• Champion Heart
  • We give our all in everything we do
• There is no “I” in Run
  • We stay generous with our humanity
• Keep Moving
  • We find ways to move every day, because joy is kinetic!

We welcome everyone from every walk of life looking to inspire others through the power of movement - because we’re all moving towards something. Let’s run there.

Your Job:

Your Job as the DC Wave Planner is to work closely with the DC Shipping Supervisor, other DC Supervisors and Customer Service to coordinate and direct the daily workload for all ecommerce and Wholesale orders. Your work includes waving and routing of orders that will be processed and shipped according to customer expectations. Additionally, you will track the progress of waves, release more work to the floor as needed and maintain an open lines of communication with various departments in the distribution center. You will also route waves through the assign portal specific to each customer and coordinate shipments through each carrier. Our business is constantly evolving and the work you’ll be responsible for will have a tremendous impact on the DC’s ability to deliver results and maintain the highest level of service Brooks is known for!

Your Responsibilities:

• Coordinate daily workload accordingly with all DC Operations departments
• Notify the DC Operations team of all requested changes from customers regarding scheduling, processing, and shipping. Implement changes as needed
• Coordinate special, expedited order requests with Customer Service (REX), Operations and Logistics
• Process daily invoicing and billing
• Support management and operational leadership to deliver a high level of service, meet quality expectations, and exceed productivity goals
• Execute prioritization of Ecommerce and Wholesale orders as directed by Customer Service and DC Order Shipping Supervisor
• Partner with the Inventory Department regarding shortages, maintain inventory logs and make order adjustments based on feedback from operations
• Perform data entry and records compilation
• Communicate to the DC Shipping Supervisor areas for continuous process improvement that improve DC workflow and performance to maximize efficiency
• Create bills of lading and coordinate routing and scheduling of customer pickups per customer routing guides
• Keep DC Supervisors team informed of discrepancies that could impact FTZ compliance.
• Other duties and/or special projects as assigned

Shift: 6am-2:30pm/ 8am-4:30pm/ 12pm- 8:30pm (The hours are subject to change with business needs)

Qualifications:

• High School diploma or equivalent
• 3+ years warehouse experience, required
• 1+ years of specific wave planning experience
• Experience working with Warehouse Management System (WMS) such as Softeon, Manhattan, Red Prairie, High Jump
• Proficient in MS Office Suite (Excel, Outlook, Word, etc.), required
• Exceptional organizational skills
• Exceptional ability to deal with adverse situations positively.
• Excellent written and verbal communication skills
• Ability to interact effectively with others. Be a team player.
• Ability to sit at a desk and perform computer work for 8-hour shifts
• Maintain a good attendance record
• Embraces and lives the Brooks values!
• Ability to work a regular work schedule and flexible work schedule when needed; overtime when necessary, during the scheduled workweek, weekends and holidays when work volume dictates the need, required
• Ability to work independently, provide first-rate customer service, exercise flexibility when asked to transition into other task, demonstrate effective organizational and multi-tasking skills, and demonstrate excellent time management skills, required
• Ability to work effectively with others, build and maintain positive, collaborative relationships with co-workers, and maintain a calm demeanor in stressful situations, required
• Adherence to the DC Attendance Policy is an essential component of the job
• Ability to work in limited climate-controlled conditions, required
• Ability to regularly lift and/or move up to 25 lbs. occasionally, and 50 lbs. seldomly

At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.