DC Warehouse Supervisor-2nd Shift

DeKalb Health; Merrillville (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Albanese Confectionery Group (ACG) seeks a Warehouse Supervisor to oversee daily DC warehouse operations, lead staff, and maintain inventory accuracy. You will manage receiving, putting away, picking, packing, and shipping activities while ensuring safety compliance and quality standards across the operation.

Responsibilities include directing staff, coordinating with departments, and implementing SOPs to maximize efficiency and on-time deliveries.

Qualifications

• Bachelor's degree in business or supply chain preferred.
• Minimum 5 years' warehouse supervisory experience.
• Proven leadership and organizational abilities.
• Proficiency with warehouse management systems (WMS).
• Strong communication and problem-solving skills.

Responsibilities

• Develop staff and cross-training programs with training materials.
• Enforce safety regulations and conduct safety training.
• Collaborate with management on operational challenges and strategic plans.
• Resolve shipping and receiving inquiries.
• Ensure FIFO/FEFO procedures and proper lot codes are followed.
• Direct and coordinate all aspects of warehouse on designated shift.
• Monitor team performance and report to Warehouse Manager.
• Ensure SOPs are executed and safe handling of products.

Skills

Leadership

Supervision

Organizational skills

Time management

Attention to detail

WMS proficiency

Data entry

English fluency

Stress management

Education

Bachelor's degree in business or supply chain

High School Diploma or GED

Tools

WMS

Job description

• Job Category Distribution Center
• Employee Type Full Time

UNDERSTANDING

The warehouse supervisor isresponsible for overseeing the day-to-day operations of the DC warehouse, including managing staff, maintaining inventory accuracy, ensuring efficient receiving and shipping processes, monitoring safety compliance, and coordinating with other departments to optimize warehouse productivity;key duties include assigning tasks, tracking inventory levels, resolving operational issues, and upholding quality standards within the warehouse environment. This position will ensure the safe operation of personnel and equipment; ensure all shipping and receiving deadlines are met, maintain the highest level of inventory accuracy. Provide leadership, guidance, and direction to other employees in the performance of all duties. Carries out supervisory responsibilities in accordance with Albanese Confectionery Group (ACG) policies, procedures, and applicable laws.

Responsible for overseeing the current DC Warehouse operation, warehousing assessment, collaborating with the Supervisor, Primary warehouse on overall cross-training program. Must have thorough knowledge of warehouse best practices, able to educate and mentor staff within 1.) Receiving and inspection; 2.) Material Handling and Put away; 3.) Slotting; 4.) Storage and Inventory Control; 5.) Picking and Packing; 6.) Load Consolidation and Shipping; 7.) Shipment Documentation; 8.) Labor scheduling and planning.

Work across an integrated fulfillment process (customer service, warehousing, transportation, inventory) to translate daily executional plans. This includes being a collaborative partner for Perfect Order metrics; as defined in the Supply Chain Operations Reference (SCOR) model, a perfect order iswhen a product is delivered to a customer in the right quantity, condition, and time, with the correct documentation, and at the right cost. Majority case-pick and some full pallet picking and put-away, (some partials) which include scheduling labor and equipment and synchronizing with outbound transportation to ensure that the picked orders arrive at the appropriate time and ready for transport, utilizing a drop trailer program and customer routed freight. Picking too late can cause a missed pick-up window or carrier detention charges. If shipments are held up, it may also result in compliance penalties from the customer. Internal customer lead and support for demand planning (internal transfer, put aways), retail, logistics, manufacturing, procurement, customer service.

CORE VALUES

Our 5 Core Values are more than just words: they’re a way of life. We know that companies with a strong culture and a higher purpose perform better in the long run.

• Own It
• Hustle and Refuse to Settle
• Love People
• Act for the Greater Good
• Find a way

WORKING RELATIONSHIP

• Reports to the Manager, DC Warehouse
• Communicate regularly and have a strong relationship with team members in multiple department
• Communicates and meets periodically with other departmental leaders

RESPONSIBILITIES

• Developing staff, cross-training program with user guides and training materials Analyzing warehouse data to identify bottlenecks and areas for improvement Cross-training collaboration with Supervisor, Primary
• Warehouse Enforce safety regulations and procedures within the warehouse Conduct safety training and inspections Investigate and report safety incident
• Collaborate with management to address operational challenges and develop strategic plans
• Resolve customer inquiries related to shipping and receiving
• Must ensure staff follow best-in-class picking procedures and understanding lot codes and First In First Out (FIFO), First Expired First Out (FEFO) processes
• Organizes, directs, and coordinates all aspects ofwarehouse on designated shift
• Responsible for monitoring and reporting the team’s performance to Warehouse Manager
• Ensure products are handled properly to minimize damage and preserve quality Execute standard operating procedures (SOPs)
• Support efforts to evaluate warehouse operations and implement measures to maximize efficiencies
• Responsible for monitoring and reporting teams’ performance in relation to company KPI’s
• Evenly distribute workloads and monitors, quality and productivity of each warehouse employee
• Conduct employee performance reviews
• Monitor daily operations and provide constructive feedback to team members Implement and enforce all policies and procedures for company and warehouse operation
• Complete system processes when required Ensure all deadlines are met on time
• Ensures daily checklist are completed and filed
• Ensures efficient use of time and equipment
• Enforce the plant’s safety with good GMP’s
• Always ensure cleanliness of warehouse
• Monitor equipment: submit work orders for repairs and recommend changes for safe operations
• Assist Management in finding solutions to problem areas
• Comply with all company Quality, HACCP, GMP and Food Safety Standards Other duties as assigned

REQUIREMENTS

• Strong leadership and supervisory skills
• Excellent organizational and time management abilities
• Detail-oriented with high attention to accuracy
• Proficiency in warehouse management systems (WMS)
• Basic computer skills for data entry and reporting
• Ability to work effectively under pressure and meet deadlines
• Forklift operation certification may be required depending on the role
• Must be able to lift up-to 25 pounds consistently and 50 pounds on occasion
• Must be able to speak, read, and write in English

EDUCATION

• Bachelor’s degree and in business or supply chain, warehouse management preferred, and / or 5 years work experience managing a warehouse team of 25 people or more.
• Must have a High School Diploma or a G.E.D.