DC technician

Phoenix Business Consulting (Intelligent Enterprise); Abernathy (TX); On-site; USD 28,000 - 39,000; Full time

Job summary

Phoenix Business Consulting (Intelligent Enterprise) is seeking a Datacenter Technician to install, rack, and deploy server and networking hardware in datacenters. You will handle cable management, hardware swaps, and on-site troubleshooting while meeting SLA requirements.

The role requires basic IT infrastructure knowledge, ability to lift 50 pounds, and willingness to work rotating shifts or on-call to support 24/7 operations; candidates with IT certifications or prior datacenter experience

Qualifications

• High school diploma or equivalent.
• Basic understanding of computer hardware and IT infrastructure concepts.
• Familiarity with server hardware components and basic troubleshooting.
• Basic networking knowledge including copper/fiber cabling and connectivity standards.
• Strong attention to detail and ability to follow technical procedures.
• Ability to lift up to 50 pounds and work in datacenter environments.
• Strong organizational and time management skills in fast-paced operations.

Responsibilities

• Install, rack, and deploy server and networking hardware in datacenter environments.
• Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.
• Execute server tray swaps and hardware replacements following established procedures.
• Respond to incidents and support onsite troubleshooting while maintaining SLA requirements.
• Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems.
• Conduct visual inspections and basic diagnostics to identifypotential hardware or connectivity issues.
• Work within rotating shifts or hold on-call responsibilities to support 24/7 operations.
• Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders.

Skills

Hardware troubleshooting

IT infrastructure basics

Networking basics

Documentation

Physical stamina

Shift/on-call readiness

Education

High school diploma

Tools

Ticketing systems

Asset tracking tools

Linux CLI

Job description

The Datacenter Operation team supports the companys fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads.

Responsibilities

• Install, rack, and deploy server and networking hardware in datacenter environments.


• Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling.


• Execute server tray swaps and hardware replacements following established operational procedures.


• Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements.


• Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems.


• Conduct visual inspections and basic diagnostics to identifypotential hardware or connectivity issues.


• Work within rotating shifts or hold on-call responsibilities to support 24/7 operations.


• Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders.

Basic Qualifications

• High school diploma or equivalent required.


• Basic understanding of computer hardware and IT infrastructure concepts.


• Familiarity with server hardware components and basic troubleshooting concepts.


• Basic networking knowledge including copper/fiber cabling and connectivity standards.


• Strong attention to detail with the ability to follow technical procedures precisely.


• Ability to lift up to 50 pounds and work in datacenter environments.


• Strong organizational and time management skills in fast-paced operational settings.

Preferred Qualifications

• Previous experience in IT support, computer repair, or technical operations environments.


• Familiarity with datacenter equipment, ticketing systems, or asset tracking tools.


• Technical certifications or relevant coursework in IT, networking, or infrastructure operations.


• Experience supporting hardware deployments or break/fix activities.


• Exposure to Linux systems or command-line environments.


• Experience working in fast-paced, high-availability technical environments.


• Strong verbal and written communication skills with attention to clarity and detail.