DC Order Coordinator

CFS Brands; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

CFS Brands is seeking a Distribution Center (DC) Order Coordinator in Oklahoma City. This role involves hands-on coordination of fulfillment operations to ensure customer satisfaction, working closely with the warehouse and customer service teams. Ideal candidates will have leadership experience and a strong background in distribution operations.

Qualifications

• Minimum of 3 years' experience in distribution operations, with at least 1 year in a Lead role.
• Proficient in MS Office with experience in distribution environments.
• Know-how in continuous improvement methodologies is a plus.

Responsibilities

• Complete shipping information and delivery data input for shipments.
• Assist customer service with related issues and discrepancies.
• Perform clerical duties like scanning Bills of Lading and cataloging loads.

Skills

Leadership

Collaboration

Operational Excellence

Business Knowledge

Continuous Improvement

Education

High School Diploma

Tools

MS Office

Job description

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Base pay range

$17.50/hr - $20.00/hr

REPORTS TO: DC Coordination Supervisor LOCATION: Oklahoma City, OK

Working at our Oklahoma City, OK DC and reporting to the DC Fulfillment Supervisor, this position is responsible for performing as a Distribution Coordinator. The function of the Distribution Coordinator will be working mostly with customer service and the entire warehouse team to ensure the highest quality of customer satisfaction.

JOB TITLE: Distribution Center (DC) Coordinator DATE: 5/15/25

REPORTS TO: DC Coordination Supervisor LOCATION: Oklahoma City, OK

Working at our Oklahoma City, OK DC and reporting to the DC Fulfillment Supervisor, this position is responsible for performing as a Distribution Coordinator. The function of the Distribution Coordinator will be working mostly with customer service and the entire warehouse team to ensure the highest quality of customer satisfaction.

The position is tactical, requiring hands-on work on the DC floor. The role calls for solid communication and training skills with an emphasis on team building, quality output, excellence in customer service, and continuous improvement in order fulfillment operations. The DC Coordinator will assist Supervisors with workflow management, employee training, and daily stand-up meetings.

The Distribution Coordinator must have developed expert skills in order picking, parcel packing, and workstation layout through a combination of job-related training and considerable on the job experience in a Lead role. The Distribution Coordinator, as a key employee and top performer, will motivate others and drive team performance without having Supervisory authority. The role requires frequent interaction with site leadership and periodic communication with our corporate office.

Key Result Areas

• Complete shipping information and delivery data input for domestic and export shipments into the company's system.
• Heavy phone work assisting customer service with customer related issues.
• Assist in resolving discrepancies.
• Perform a variety of clerical duties such as scanning complete Bills of Lading, cataloging inbound and outbound loads and receiving purchase orders into the company’s system.
• Processing will-call pick ups and shipments marked for expedited service.
• Order planning and scheduling using the company’s WMS.
• Prepare Packing slips, Bill of Ladings and Customs documents.
• Meeting the assigned ship date on orders and sample requests in hand.
• Read and understand all customer orders, ability to notice any discrepancies.
• Inspect outgoing conveyances and notify management of any issues.
• Coordinate and dispatch all outbound traffic to include Truckload, LTL, UPS/FedEx or any other method required to facilitate customer orders.
• Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
• Plans daily activities within the guidelines of company policy, job description, and Supervisor’s instruction in such a way as to maximize personal output.
• Responsible for keeping own intermediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report unsafe conditions and/or practices to the appropriate supervisor and Human Resources. Will immediately correct any unsafe conditions as the best of own ability.
• Sponsors and participate in continuous improvement initiatives and fosters a Lean culture through 5S, formal problem solving/Kaizen events, and standard work to eliminate non-compliance and defects.
• Supports Quality Management System and corporate training & development program with proper document control and employee training. Ensures standard work (SOP’s and work instructions) is current and effective. Collaborates with CFS management to address complaints and CAPA’s.
• Supports safety (behavior-based) program. Attends monthly meetings and participates in hazard mapping events and assists Safety Champion on safety and environmental-related issues.
• May assist with the completion of administrative tasks for areas of responsibility, including order planning, Daily Management (SQDC, process charting), and DC KPI input.
• Performs other duties as assigned.
  
  

Education / Experience

• High School Diploma required.
  
  

Qualifications Required

The type of experience required to effectively perform the essential functions and responsibilities of this position are:

• Leadership – Engages and builds teams, promoting a high-performance culture
• Business Knowledge - Understands the business and customers’ needs; demonstrates sound business judgment and decision-making
• Operational Excellence - Take personal accountability and demonstrates stewardship, hold others accountable and effectively manages priorities
• Collaboration - Build and sustain effective relationships, influences for impact
• Minimum of 3 years’ experience in distribution operations, with at least 1 year in a Lead role
• Must have proficient experience with MS Office
• Continuous Improvement (Lean) experience within a distribution environment is a plus
  
  

Travel Required

• Up to 5% travel, in support of corporate initiatives
  
  

CFS Brands

Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds.

CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world.

CFS BRANDS’s core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country’s best-known restaurant franchises.

CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world’s most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors.

More information on CFS BRANDS can be found at www.cfsbrands.com . The Jordan Company website is www.thejordancompany.com .

CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Restaurants

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