DC OPERATIONS MANAGER

Roses Discount Stor; Henderson (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

Roses Discount Stor in Henderson, NC is seeking a Senior Distribution Operations professional to lead organizational priorities and staffing across the distribution center. You will advise DC managers, drive cross-training, and uphold strong business partnerships while handling confidential information.

This role emphasizes retention strategies, performance management, and proactive problem solving to support a lean, efficient DC culture with measurable KPI accountability.

Qualifications

• 5 to 7 years’ experience in a Senior Distribution Operations position.
• Working knowledge of PCs and various business software packages.
• Business knowledge as it relates to budgets, payroll, general administration, etc.
• Knowledge of labor and employment laws.
• The ability to solve a wide range of complex problems which must consider short and intermediate term solutions.
• The ability to handle potentially controversial issues, which involve negotiation, and influence positive outcomes among groups of varying positions.
• Ability to improve existing systems or procedures which periodically result in new ideas or processes.

Responsibilities

• Juggle a variety of functions and projects with strong organizational skills and flexibility.
• Support DC managers by providing counsel, reviewing staffing assumptions to ensure workforce utilization and cross-training.
• Present yourself as a reliable, trusted partner who can handle confidential and sensitive information.
• Aim to decrease associate turnover through innovative retention methods and cultivate a positive DC culture.
• Solve problems quickly and challenge inappropriate actions or comments; establish yourself as a leader and advocate for the associates.
• Maintain regular floor presence to facilitate face-to-face communication with DC associates and be a trusted resource.
• Coordinate training activities and support performance management processes.

Skills

Senior Ops

Payroll knowledge

Budgeting

Labor laws

Problem solving

Negotiation

Process improvement

Tools

MS Office

Job description

Henderson Distribution Center

1000 Facet Road

Henderson, NC 27537, USA

Description

PRIMARY RESPONSIBILITIES:

• Organizational skills and flexibility to move from priority to priority, which is essential to a role that juggles a variety of functions and projects.
• Strong personal and professional judgment.
• Proactively supports DC managers by providing counsel to managers by respectfully challenging their staffing assumptions to ensure that the current workforce is fully utilized and cross trained.
• Present self as a reliable, trusted, and consistent business partner who can manage confidential, proprietary, sensitive information and various situations.
• Responsible for decreasing associate turnover through innovative retention methodologies and developing a positive DC culture.
• Solves problems and makes decisions quickly whether one-one-one or in a group setting. Promptly confronts and challenges inappropriate actions or comments. Establishes self as a leader, an advocate for the associate, and a gatekeeper for good business practices.
• Ensure necessary vacancies are promptly staffed and work closely with HR to review staffing requirements.
• Supports the DC throughout the performance management process, including updating reports, and supports:
  • DC leadership in executing established KPI’s and accountabilities.
  • Monitors and help ensure key deadlines and milestones are met.
  • Assessing and analyzing budgets to find ways to minimize expense and improve performance.
• Uses a physical presence and communication style that regularly secures informal and formal feedback from other managers through regular discussions or dialogue.
• Proactively supports managing performance, organizational health, and the operation of the DC by asking meaningful and challenging questions to develop strong relationships with the management team.
• Maintain regular floor presence to ensure face-to-face communication with DC associates to position an established presence that makes you a trusted and approachable resource.
• Implements and coordinates training activities.
• Responsible for other duties as assigned or developed.

PROFESSIONAL QUALIFICATIONS:

• 5 to 7 years’ experience in a Senior Distribution Operations position.
• Working knowledge of PCs and various business software packages.
• Business knowledge as it relates to budgets, payroll, general administration, etc.
• Knowledge of labor and employment laws.
• The ability to solve a wide range of complex problems which must consider short and intermediate term solutions.
• The ability to handle potentially controversial issues, which involve negotiation, and influence positive outcomes among groups of varying positions.
• Ability to improve existing systems or procedures which periodically result in new ideas or processes.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.