A leading technology firm in the United States seeks an experienced IT support specialist to manage fiber optic hardware and provide essential support within data centers. Candidates should have over 4 years of IT experience, familiarity with network principles, and the ability to mentor junior team members. Strong communication skills and knowledge of CLI and Microsoft Office are essential for this role.
Qualifications
4+ years of IT related experience required.
Good understanding of OSI layer and network principles.
Familiarity with scripting and automation (Bash, Python, Perl).
Responsibilities
Perform physical hardware swaps and circuit diagnosis.
Manage vendor relationships for RMA's.
Troubleshoot remote link issues.
Skills
Fiber optic experience
Knowledge of IP based networking
A+/Network+ level knowledge
Linux based systems
Communication skills
Tools
CLI knowledge
Microsoft Office Tools
Job description
Key Skills
Experience working with Fiber optic.
Experience in RJ45 and other connectors
Experience with switch directories
Qualifications
Culture / Team fit
Ambitious / Hard working / Go getter / Coachable / Mentor