DC Coordinator

Vallen Distribution, Inc; Swedesboro (NJ); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K match

Life Insurance

Disability Insurance

Paid Time Off

Employee Discounts

Tuition Reimbursement

Safety Shoes Reimbursement

Employee Assistance Program

Job summary

Vallen Distribution, Inc. is seeking a Distribution Center Operations Coordinator to support daily warehouse and order fulfillment operations.

The role focuses on resolving inquiries, coordinating inventory, shipping, and order workflows, and serving as a key contact for internal teams, customers, vendors, and carriers. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities to maintain operational efficiency and

Qualifications

• Education: High School diploma or clerical experience.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Strong planning, organizational and execution skills.
• Ability to work with minimal supervision and meet deadlines.
• Proactive, positive team player with problem-solving mindset.

Responsibilities

• Address DC inquiries and route to appropriate personnel.
• Handle calls and emails from customers and collaborators.
• Track shipping, inventory adjustments, and non-conformances.
• Operate warehouse equipment and research issues.
• Manage attendance and leave tracking for Distribution Center.
• Process non-conforming orders and expedite shipments as needed.
• Maintain daily orders via the order management system.
• Collaborate with vendors, carriers, and external providers.
• Handle expenses and credit card reconciliations.
• Review cycle counts and inventory variances with Inventory Control.

Skills

Organizational skills

Attention to detail

Multitasking

Microsoft Office

Communication

Time management

Team collaboration

Education

High School Diploma

Tools

WMS

ERP systems

Order management system

Job description

The Distribution Center Operations Coordinator supports daily warehouse and order fulfillment operations by managing inquiries, resolving operational issues, and coordinating inventory, shipping, and order workflows. This role serves as a key contact for internal teams, customers, vendors, and carriers to ensure timely resolution of issues, accurate order processing, and adherence to standard operating procedures.

The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while supporting operational efficiency, inventory accuracy, and customer satisfaction

Essential Job Duties and Responsibilities:

• Research and address all submitted DC Inquiries. Follow-up on inquiries that require additional information or actions to assure timely completion. Assign inquiries to appropriate personnel as needed.
• Take phone calls and emails from customers, associates, and other collaborators to address or provide direction on any questions or issues.
• Track shipping errors, production numbers, inventory adjustments and non-conformances for reporting purposes and work on root cause identification.
• Ability to use, be certified in and operate warehouse power equipment to research and resolve reported issues and questions.
• Attendance and leave tracking for the Distribution Center.
• Process and resolve all non-conforming orders on exception reporting.
• Review all must ships and priority shipments for expediting and completion. Arrange all expedite courier shipments.
• Work with order management system to establish constant workflow and maintenance of daily orders.
• Collaborate with vendors, freight carriers and other external providers as a part of normal daily functions.
• Handle local expenses and complete all credit card reconciliation procedures.
• Review the aged outbound warehouse transfer reports for resolution and completion.
• Review assigned Accounts Payable non-conformances and complete all open issues.
• File freight claims and track completion. Provide resolution on any customer or internal adjustments from those completed claims.
• Managing & filing documents according to standard operating procedures. Organize and out file all retention documents with our 3rd party vendor.
• Work the inventory sync report across WMS and ERP platforms to eliminate inventory variances.
• Review and research inventory variances throughout the day and through reporting to eliminate or proactively root cause any adjustments.
• Collaborate with the Inventory Control team on the cycle count process metrics related to adjustments, completion, and accuracy.
• Works within a team on special nonrecurring and ongoing projects.
• Performs other duties and works on special projects as assigned.

Requirements

Job Qualifications:

Education requirement: High School diploma or relevant clerical experience.

• Demonstrated skills using Microsoft Office, including Word, Excel, Outlook and PowerPoint.
• Be a self-starter with the ability to work with little supervision.
• Demonstrate good time management skills.
• Must possess planning, organizational and execution skills.
• Demonstrate the ability to get the job done correctly and in a timely manner.
• Possess a proactive and positive team approach to problem resolution.
• Ability to establish strong working relationships with co-workers and management.
• Ability to understand and carry out instructions furnished in written, oral, or diagram form.

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
• The work environment is generally favorable. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• Long periods of time working on a computer and performing repetitive key-boarding activities.
• Long periods of time performing work over the phone and participating in group conference calls.
• Frequently required to sit and/or stand.
• May be required to occasionally lift and/or move up to 10 pounds.

Target Pay Range: $20.00-$25.00

Travel Requirements

Additional Locations

Swedesboro , New Jersey , United States

Bonus Eligibility

Ineligible

Eligible: Yes. Overtime must be approved by your Manager

• Medical, Dental & Vision Insurance for Single, Employee + Spouse or Children & Family Coverage
• 401K with discretionary company match of $.50 on the $1.00 up to 6% of pay - (US positions only)
• Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
• Employer-paid Short Term & Long Term Disability Benefits and Parental Leave (and any leave required under federal, state and local laws)
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off (Vacation & Sick Days) -
  80-160 hours of vacation time based on seniority, accrued each month and pro-rated from date of hire. 40-56 hours of sick time per year based on seniority and advanced upon hire.
• Employee Assistance Program
• Employee Resource Groups for networking and team building
• Tuition Reimbursement Program
• Employee Referral Program
• Safety Shoe and Safety Glasses reimbursement (based on position)
• Employee Discounts through BenefitHub

Vallen complies with all minimum wage laws

We accept applications on an ongoing basis.

Pay Transparency:

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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