DC Business Analyst

Horizontal Talent; Dallas (TX); On-site; USD 55,000 - 83,000; Part time

Job summary

Horizontal Talent is seeking a skilled Business Analyst for a contract role based in the Dallas area. You will gather and document requirements across business, technical, and non-functional domains, translating stakeholder needs into actionable deliverables to support project execution.

Responsibilities include creating documentation, planning, and reporting, with a focus on DCIM, resiliency planning, and cross-functional coordination. Strong communication and organization are essential.

Qualifications

• Bachelor's degree or equivalent required.
• 3+ years of Business Analyst experience in data center, infrastructure, or technology projects.
• Experience gathering requirements and translating them into functional/technical outputs.
• Strong knowledge of JIRA, Confluence, MS Project, Visio, and MS Office.
• Excellent written and verbal communication; ability to manage multiple priorities.

Responsibilities

• Gather, analyze, and document business, technical, and non-functional requirements.
• Translate stakeholder needs into functional and technical deliverables for project execution.
• Create and maintain project documentation, process flows, release plans, and SOPs.
• Support project planning activities including scope, scheduling, and status updates.
• Build and manage JIRA stories, tasks, and action items to drive work forward.
• Maintain documentation using Confluence and Microsoft Office tools.
• Develop reports, dashboards, and KPI tracking for decision-making.
• Review processes to identify efficiency improvements.
• Support DCIM reporting and related operational analysis.
• Assist with financial tracking, forecasting, and reporting for projects.
• Contribute to business continuity, disaster recovery, and Black Start readiness.
• Prepare meeting notes, track follow-ups, and coordinate across stakeholders.
• Travel to data center facilities as needed.

Skills

Requirements gathering

Documentation

Stakeholder communication

Project coordination

Data analysis

Education

Bachelor’s degree or equivalent in Business/IT/Engineering

Tools

JIRA

Confluence

Microsoft Project

Visio

MS Office

Job description

Are you a skilled Business Analyst who enjoys turning complex operational needs into clear, actionable solutions? This contract role supports data center projects and operations, with a focus on requirements gathering, documentation, project coordination, reporting, and resiliency planning in a fast-paced environment.

Responsibilities

• Gather, analyze, and document business, technical, and non-functional requirements.
• Translate stakeholder needs into functional and technical deliverables that support project execution.
• Create and maintain project documentation, process flows, release plans, and operating procedures.
• Support project planning activities, including scope, scheduling, status updates, and coordination.
• Build and manage JIRA stories, tasks, and action items to help drive work forward.
• Maintain organized documentation using Confluence and Microsoft Office tools.
• Develop reports, dashboards, and KPI tracking to support business and operational decision-making.
• Review current processes and identify opportunities to improve efficiency and execution.
• Support Data Center Infrastructure Management reporting and related operational analysis.
• Assist with financial tracking, forecasting, and reporting for assigned projects.
• Contribute to business continuity, disaster recovery, and Black Start readiness efforts, including dependency mapping and tabletop exercises.
• Prepare meeting notes, track follow-up items, and coordinate across multiple stakeholder groups.
• Travel to data center facilities as needed.

Skills

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field, or equivalent experience.
• 3+ years of Business Analyst experience supporting data center, infrastructure, or technology-related projects.
• Experience gathering requirements and converting them into clear technical and functional outputs.
• Strong working knowledge of JIRA, Confluence, Microsoft Project, Visio, and Microsoft Office Suite.
• Ability to create organized documentation and communicate complex information clearly.
• Strong analytical, organizational, and problem-solving abilities.Excellent written and verbal communication skills.
• Ability to work independently while managing multiple priorities simultaneously.

Preferred Skills

• Experience with Data Center Infrastructure Management (DCIM) tools.
• Background supporting disaster recovery, operational resilience, or Black Start initiatives.
• Familiarity with critical data center infrastructure such as power, cooling, and capacity management.
• Experience supporting process improvement or operational efficiency initiatives.
• Comfort working with cross-functional teams in a highly collaborative environment.

Horizontal is committed to fostering an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We welcome applicants from all backgrounds and are dedicated to building teams that reflect a broad range of experiences, perspectives, and talents.