DC Administrative Coordinator (Illinois)

Rural King; Mattoon (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar program

Associate Assistance Program

RK Cares program

24/7 Chaplaincy Services

Job summary

Rural King in Mattoon, IL is seeking a versatile HR/Operations Associate to support human resources functions and deliver exceptional customer experiences. This role emphasizes hiring, onboarding, employee relations, benefits coordination, and compliance with labor laws, all within a team‑oriented, people‑first environment.

You will participate in training, help coordinate safety and internal investigations, maintain personnel files, and ensure smooth payroll-related processes while delivering

Qualifications

• Strong interpersonal and communication skills at all management levels.
• Proficient in Microsoft Outlook, Word, Excel, Publisher.
• Prior HR or Recruiting experience.
• Knowledge of state and federal employment laws.

Responsibilities

• Make a meaningful impact and drive positive change for customers and the communities we serve.
• Provide friendly, proactive internal and external customer support.
• Participate in training programs and pursue knowledge growth.
• Assist with HR functions including hiring, onboarding, and employee relations.

Skills

Interpersonal communication

MS Office proficiency

Recruiting experience

Knowledge of labor laws

Teamwork

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Publisher

Job description

About us

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

Overview

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.

When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.

How We Reward You

• 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you!)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

Responsibilities

What You’ll Do

• Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.
• Apply a positive and enthusiastic approach to customer service while maintaining professionalism and a friendly demeanor.
• Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.

Responsibilities And Expectations

• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative , Teamwork, Accountability, and Continuous Improvement.
• Provide friendly, proactive, and professional internal and external customer support while assisting with inquiries, concerns, and issues promptly and effectively.
• Actively participate in learning initiatives such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Support of all Human Resource functions with a heavy emphasis on hiring, onboarding, and employee relations.
• Partner with the DC Manager to help coordinate and continue to improve safety awareness, hiring, employee relations, training, and retention.
• Administer worker’s compensation and unemployment claims.
• Administer payroll punches and bonus programs.
• Administer DC specific policies and procedures to help streamline processes and accountability.
• Assist with conducting internal investigations, including but not limited to harassment and theft.
• Coordinate benefits.
• Maintain personnel files by scanning and filing appropriate documentation.
• Follow safety regulations and maintain a clean and safe working environment.
• Perform other duties as assigned.

Qualifications

PREFERED QUALIFICATIONS

• Demonstrate strong interpersonal and communication skills both written and oral, while interacting with all levels of management at the DC and Store Support Center.
• Strong Computer skills and experience with Microsoft Outlook, Word, Excel, Publisher.
• Prior Human Resource or Recruiting Experience.
• Knowledge of state/federal employment labor laws and regulations
• Must be effective in a team environment.

Those Who Succeed Possess

• Excellent verbal and written interpersonal and communication skills.
• Excellent customer service skills.
• Able to operate aligned with the People Promise, which includes having a positive and passionate attitude for and commitment to Rural King initiatives.
• Demonstrated ability to prioritize tasks, meet deadlines, and maintain high attention to detail.
• Proven track record of consistently producing error-free work and meeting quality standards.
• Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
• Proven track record of successfully adapting to new environments, responsibilities, and tasks.
• Demonstrated willingness to take on new responsibilities, tasks, and projects, demonstrating a proactive approach to learning and growth.
• Genuine enthusiasm for learning and personal growth, demonstrated through a track record of actively seeking opportunities for professional development.
• Possess a growth mindset characterized by a belief in developing talents and intelligence through handwork, dedication, and continuous learning.

Physical Requirements

• Must be able to sit or stand for prolonged periods.
• Must be able to lift 65 pounds at times.
• Must be able to access and navigate all facilities.
• Must be able to verbally communicate effectively with others (in-person and via electronic devices).
• Must be able to see at close and far distances.
• Must be able to lift, bend, carry, and push repetitively.

Supervisory Responsibilities

No

• At times, will be working around private offices, needs to maintain confidentiality*

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The pay range for this position is $20.00 - $23.95 per hour, with exact compensation determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws. To learn more about our benefits, review here https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:14539c15-191a-4b77-9c13-f6ccfce10094.