Daytime Team Member

Potbelly; Cincinnati (OH); On-site; USD 18,942 - 19,630; Part time

Benefits offered by this job

Medical, Dental & Vision Insurance

Paid Time Off

Retirement Savings 401(k) with company match

Flexible Work Schedule

Job summary

A recognized sandwich shop in Cincinnati is seeking a friendly Daytime Team Member who can provide excellent customer service, handle food preparation, and maintain cleanliness. Ideal candidates enjoy fast-paced environments, can lift up to 50 pounds, and are at least 16 years old. The position offers competitive pay and a variety of benefits including medical insurance and paid time off. Applicants should be available for day shifts and can apply by May 20, 2026.

Qualifications

• Must be at least 16 years old.
• Able to lift up to 50 pounds occasionally.
• Experience in fast-paced environments preferred.

Responsibilities

• Provide fast, friendly, and efficient service.
• Prepare quality finished products efficiently.
• Operate cash register and handle customer transactions.
• Clean and maintain work areas.
• Comply with health and safety standards.

Skills

Customer service orientation

Strong communication skills

Team player

Ability to handle kitchen heat

Knowledge of allergens

Job description

Pay Transparency

Earn between $13.75 and $14.25 per hour plus digital tips!

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast‑paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

Looking for work that fits your daytime schedule? We are hiring Potbelly Team Members specifically for day shifts between 8am-4pm. You don't need to be available the entire time, but you must have availability within this window.

A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What's In It For You

• Competitive pay!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

What you bring to the table

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You can handle the heat of the kitchen – knife skills are a plus!
• You love working in a fast‑paced environment
• You're a team player
• You enjoy higher levels of noise from music, customer and employee traffic
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're able to stand/walk a minimum of 3 hours or as needed
• You are at least 16 years of age
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants – all IL employees are required to become food safety certified within 30 days of employment.

Job Duties and Functions

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler.
• Prepare quality finished products efficiently.
• If 18 or older, use of the automatic slicer to prep food items.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Effectively handle customer complaints/issues.
• Takes delivery/catering/pickup orders over the phone.
• Other duties as assigned.

Potbelly cannot make guarantees about tip earnings.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact [e-mail].

Application Deadline: Applications must be submitted by 5/20/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Position Information

Company: Potbelly Corporate

Position: Daytime Team Member

Status: Part Time

Shift: First (Day)

Req #: 10973818

Date Posted: April 08, 2026

Location: 12114 Mason Rd., Cincinnati, OH 45249

Job Category: Associate