Daytime Front-Of-House / Drive-Thru Team Member

ZippyApp - Recruitment Marketing; Fort Mill (SC); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Closed on Sundays

Competitive pay

Employer-matched 401k for full-time

Health insurance for full-time

Free meals on workdays

Scholarship opportunities

Leadership opportunities

Tuition discounts

Other discounts

Job summary

ZippyApp - Recruitment Marketing is offering a customer service position at Chick-fil-A Baxter Village. Team Members will support Front of House operations including cashiering and dining room services. The role emphasizes delivering quality service and requires a commitment of at least 16 hours per week.

Perks include competitive pay and a welcoming workplace. Candidates should exhibit a positive attitude, reliability, and a willingness to learn. Prior experience is preferred but not mandatory.

Qualifications

• Available to work a minimum of 16 hours per week, including Saturdays.
• Understand the expectation of Chick-fil-A customer service standards and operational excellence.
• Applicants will be expected to be able to work on their feet for several hours at a time.
• Drive-Thru Team Members will be expected to work outdoors in Drive-Thru positions during all 4 seasons.

Responsibilities

• Support our Front of House areas including Cashier, Dining Room Hospitality, and Drive Thru Operations.
• Understand all tenets of Second Mile Service (2MS) and Operational Excellence (OE).
• Show up on time, have a great attitude, and work hard for your entire shift.
• Be responsible to fill your shift if you are not able to work.

Skills

Outgoing and fun

Great attitude

Hard working

Dependable

Honest

Demonstrate leadership attributes

Team-player

Positive attitude & role model

Responsive to team’s needs

Takes initiative

Works to serve others

Motivated to grow and to learn

Great verbal communicator

Outgoing/friendly/patient

Desire for ongoing training/education

Detailed & keenly observant

Passion for procedural discipline

Job description

Overview

Thank you for your interest in a great career opportunity with Chick-fil-A Baxter Village. You are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you. Part-Time and Full Time positions available. Here at Chick-fil-A, you’ll have the opportunity to work closely with a highly motivated and driven Owner and Leadership Team who are personally vested in your success. Your Success is our Success. We encourage you to fill out your application completely and let us know your availability. Add a cover letter to help us get to know your unique personality. The Team Member roles are the face of our company and are the first step in providing quality service and hospitality to our guests.

Perks of working for Chick-fil-A at Baxter Village include: always closed on Sunday, competitive pay, employer-matched 401k plan available to full-time team members, health insurance option for full-time team members, free meals on workdays, scholarship opportunities, leadership opportunities, welcoming workplace, tuition discounts, and other discounts. Prior experience is not required but is preferred.

Responsibilities

• Role Summary: Support our Front of House areas including Cashier, Dining Room Hospitality, Dining Room Cleanliness, Meal Delivery, Expediting and Drive Thru Operations.
• General Responsibilities: Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).
• Deliver portions that are correct and meet all weight and presentation expectations.
• Execute FIFO (First In, First Out) model with all product.
• Protect the customer experience by ensuring packaging, food presentation and quality is top level.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Show up on time, have a great attitude and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Proactively pursue the training program and look for opportunities to be cross-trained.
• Be responsible to fill your shift if you are not able to work.
• Ensure your appearance is in compliance with the Handbook. Be a team player. Display good stewardship and a sense of ownership for the business.

Requirements

• Available to work a minimum of 16 hours per week, including Saturdays.
• Understand the expectation of Chick-fil-A customer service standards and operational excellence.
• Applicants will be expected to be able to work on their feet for several hours at a time.
• Drive-Thru Team Members will be expected to work outdoors in Drive-Thru positions during all 4 seasons.

Skills/Traits

• Outgoing and fun
• Great attitude
• Hard working
• Dependable
• Honest
• Demonstrate leadership attributes
• Team-player
• Positive attitude & role model
• Responsive to team’s needs
• Takes initiative
• Works to serve others
• Motivated to grow and to learn
• Great verbal communicator
• Outgoing/friendly/patient
• Desire for ongoing training/education
• Detailed & keenly observant
• Passion for procedural discipline