Daytime Bake Shop Guest Experience Associate

Frost Bake Shop; Collierville (TN); On-site; USD 17,000 - 19,000; Part time

Job summary

Frost Bake Shop in Collierville, Tennessee is seeking a friendly daytime team member to deliver outstanding guest service in a busy bakery retail location.

You will handle guest transactions, answer phones, maintain clean and inviting displays, restock cases, and ensure product quality. The role requires reliability, clear communication, accuracy with cash handling, and the ability to stand for extended periods while working weekends.

This position emphasizes teamwork and consistent customer care.

Qualifications

• Strong customer service and communication skills.
• Ability to handle cash and operate POS with accuracy.
• Willingness to stand for long periods and weekend shifts.
• Ability to maintain cleanliness and product quality.

Responsibilities

• Provide exceptional guest service in a Frost Bake Shop retail location during the day hours.
• Handle guest transactions accurately and discreetly.
• Maintain stock levels in front cases, staging area and refrigerators; ensure product quality.
• Assist with supply inventory by assembling and branding packaging.
• Complete cleaning tasks and follow the weekly cleaning list; duties may change with notice.

Skills

Customer service

Cash handling

Communication

POS system

Tools

POS system

Job description

Frost Bake Shop in Collierville, Tennessee is seeking a friendly daytime team member to deliver outstanding guest service in a busy bakery retail location.

You will handle guest transactions, answer phones, maintain clean and inviting displays, restock cases, and ensure product quality. The role requires reliability, clear communication, accuracy with cash handling, and the ability to stand for extended periods while working weekends.

This position emphasizes teamwork and consistent customer care.