DayRehab Admission Coordinator

Shirley Ryan AbilityLab; United States; On-site; USD 23,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Competitive pay range

Job summary

Shirley Ryan AbilityLab seeks a Day Rehabilitation Admission Coordinator to manage referrals, pre-admission scheduling, and communication with patients, families and the care team. You will enter referrals, confirm information, and coordinate with Clinical Managers to build optimal admission schedules.

Responsibilities include entering schedules in the DayRehab tool, coordinating with referral sources, and assisting with rescheduling as needed, while upholding the institute's values of

Qualifications

• Professional knowledge of rehabilitation field.
• Experience with electronic scheduling systems and MS Office (Excel, Word).
• Strong analytical and scheduling skills.

Responsibilities

• Enter DayRehab referrals into EMR promptly.
• Confirm receipt of referrals with sources and teams.
• Communicate referral info to Clinical Manager and team.
• Create treatment schedule based on clinician input and census.
• Enter schedules into DayRehab scheduling tool.
• Confirm schedules with patients, families, and sources.
• Assist with rescheduling appointments and other admin tasks.

Skills

Scheduling systems

Rehabilitation knowledge

Analytical skills

Attention to detail

Interpersonal communication

Customer service

Tools

Excel

Word

Job description

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions.

By joining our team, you’ll be part of our life-changing mission and vision.

You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion.

You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Day Rehabilitation Admission Coordinator will communicate with internal and external referral sources, Clinical Managers, and patients and families to develop the optimal patient schedule for admission to the program. Admission Coordination includes all aspects of patient pre-admission scheduling, including entering initial referral into EMR, communication of schedule and admission information to patient/family, referral source and clinical team, sharing basic insurance information as needed and navigating the DayRehab scheduling tool. The Day Rehabilitation Admission Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Day Rehabilitation Admission Coordinator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

• Receive and enter DayRehab referrals into the electronic medical record in a timely manner.
• Confirm receipt of referral and other relevant information with referral source.
• Communicate referral information to Clinical Manager/team.
• Generate treatment schedule based on Clinical Manager recommendations and interpretation of current census of the clinic.
• Enter schedule into DayRehab scheduling tool.
• Confirm schedule with patient/family/referral source.
• Assist clinic with rescheduling patient appointments as needed.
• Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab including assisting with administrative functions as needed.

Reporting Relationships

Reports directly to the Director, Day Rehabilitation.

Knowledge, Skills & Abilities Required

• Professional level of knowledge of rehabilitation.
• Prior knowledge of or experience working with electronic scheduling systems, and computer programs such as excel, word.
• Analytical skills necessary to plan for and make adjustments to complex treatment schedules.
• Strong attention to detail with ability to organize multiple aspects of clinic schedule.
• Interpersonal communication and advocacy skills to work with patients and families, and various medical professionals within and outside of the Institute.
• Excellent Customer Service capabilities.

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay and Benefits*

Pay Range: $17.05 - $29.62

• Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits
• Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy.

Shirley Ryan AbilityLab is an affirmative action employer as required by law.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.