Day-Shift Parts Claims Specialist

Fabick CAT; Fenton (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Fabick Cat is seeking a Parts Administrator in Fenton, Missouri to support the Parts Department by processing and managing stock claims and ensuring timely submission to Caterpillar and allied suppliers.

The role requires accurate documentation, cross-functional collaboration, and adherence to factory and corporate guidelines to maximize reimbursement and maintain operational efficiency at both branch and corporate levels. On-site hours are 7:00 AM to 3:30 PM CST.

Qualifications

• High School diploma or GED is required.
• Bachelor's degree preferred in Business Administration.
• 1-3 years parts administration, inventory processing, or warranty claim processing preferred.
• Experience writing and submitting stock/freight/warranty claims preferred.
• Experience in interpreting freight bills and filing freight claims.
• Experience with Caterpillar systems (DBS/WMS/Parts VIZ) preferred.
• Strong accounting and mathematical abilities, analytical skills and decision-making competencies.
• Strong attention to detail and accuracy, particularly when processing claims, credits, invoices, inventory transactions, and other financial documentation.
• Strong computer skills with proficiency in Microsoft Office (Word, PowerPoint and Excel).
• Exceptional written and oral communication skills.
• Must be detail oriented, organized, professional, motivated and hold excellent time management skills.
• Ability to be forklift certified.
• Ability to pass medical examination for a Class E license and DOT requirements.

Responsibilities

• Prepare and submit parts claims promptly and accurately to Caterpillar and allied product suppliers within required timelines to ensure maximum reimbursement consideration.
• Review, monitor, and update claims in process. Monitor claim aging reports and advise branch personnel of claim status and any issues that need to be escalated.
• Review pending claims to ensure timely payment. Process claim credits and maintain inventory in DBS/WMS systems.
• Review claim expenses and advise management of non-recovered items or discrepancies. Assist with semi-annual parts returns and annual parts reconciliation activities as assigned.
• Assist with parts-related administrative activities including credits and rebills, quantity and price adjustments, non-Cat parts price updates, returns, freight variances, and reconciliation of packing lists.
• Provide support to Parts Manager/Supervisors with daily administrative reporting and active updates to claim status on internal tracking systems.
• Demonstrated ability to independently research issues, follow up on outstanding claims, resolve discrepancies, and drive tasks through completion.
• Other duties as assigned, such as phone back up, and parts delivery.

Skills

Microsoft Office

Attention to detail

Written and verbal communication

Education

Bachelor's degree in Business Administration

High School diploma or GED

Tools

Caterpillar DBS/WMS/Parts VIZ

Job description

Fabick Cat is seeking a Parts Administrator in Fenton, Missouri to support the Parts Department by processing and managing stock claims and ensuring timely submission to Caterpillar and allied suppliers.

The role requires accurate documentation, cross-functional collaboration, and adherence to factory and corporate guidelines to maximize reimbursement and maintain operational efficiency at both branch and corporate levels. On-site hours are 7:00 AM to 3:30 PM CST.