Day Shift General Merchandise Associate

Hyvee.io; Sioux Falls (SD); On-site; USD 28,000 - 36,000; Full time

Job summary

Hy-Vee in Sioux Falls, SD is seeking a General Merchandise Clerk to provide prompt, friendly customer service and to rotate, face, and replenish merchandise across the General Merchandise department.

The role emphasizes customer-focused interactions, proper sanitation, and teamwork with store colleagues to maintain cleanliness and product quality. No formal education required; 6 months to 1 year of related experience preferred.

Qualifications

• Excellent customer service skills.
• Ability to solve practical problems; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Ability to file, post, and mail materials; copy data from one record to another; guide people and provide basic direction.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Rotates, faces, and replenishes merchandise and ensures highest quality standards are met.
• Anticipates product needs for the department on a daily basis.
• Reviews department status for cleanliness, product quality and quantity.
• Checks in product, puts product away, and may review invoices.
• Runs the department registers and receives payment, makes change, etc., where applicable.
• Assists with inventory as requested.
• Maintains displays in the department and throughout the store.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Builds displays as needed
• Orders product and supplies as necessary
• Prices products for customers as necessary
• Assists in other areas of store as needed
• Performs other job related duties and special projects as required

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Job description

Hy-Vee in Sioux Falls, SD is seeking a General Merchandise Clerk to provide prompt, friendly customer service and to rotate, face, and replenish merchandise across the General Merchandise department.

The role emphasizes customer-focused interactions, proper sanitation, and teamwork with store colleagues to maintain cleanliness and product quality. No formal education required; 6 months to 1 year of related experience preferred.