Day Shift Fulfillment Lead: Coaching, Safety & Delivery

Lowe's; Indianapolis (IN); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

Lowe's in Indianapolis is hiring a Fulfillment Associate to pick, stage, and ship online and in-store orders. You will respond to customer questions, maintain inventory accuracy, and support safe, organized fulfillment areas.

The role requires a high school diploma or GED, basic computer use, and at least 1 year of retail experience. Forklift, order picker, and narrow aisle reach truck certifications are required or must be obtained.

Formación

• High school diploma or GED required or equivalent experience.
• 6 months of computer experience (inputting, accessing, modifying, or outputting information).
• 1 year of retail experience with customer service responsibilities.
• Certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required or must be obtained.

Responsabilidades

• Coach and model service excellence through accurate picking, staging, and order validation.
• Respond to customer and associate questions, resolve issues, and elevate when needed.
• Balance service, administrative, and maintenance tasks with fulfillment responsibilities.
• Use the Orders App to pick, stage, and fulfill all order types (Pickup, Install, Delivery, Same Day / Gig, Curbside).
• Partner with Pro Sales to ensure Pro Call Ahead Orders are picked and staged; resolve escalated issues quickly.

Conocimientos

Customer service

Retail experience

Computer skills

Supervisory experience

Educación

High school diploma or GED

Herramientas

Counterbalance Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Descripción del empleo

Lowe's in Indianapolis is hiring a Fulfillment Associate to pick, stage, and ship online and in-store orders. You will respond to customer questions, maintain inventory accuracy, and support safe, organized fulfillment areas.

The role requires a high school diploma or GED, basic computer use, and at least 1 year of retail experience. Forklift, order picker, and narrow aisle reach truck certifications are required or must be obtained.