Day Shift Customer Service

Workstream; Duluth (GA); On-site; USD 18,000 - 21,000; Full time

Job summary

Chick-fil-A in Duluth, GA is seeking a qualified cashier to manage all transactions accurately and efficiently. You will interact with customers using a friendly, helpful approach and operate the cash register and product scanner to ensure smooth service and receipts.

The ideal candidate has basic math and multitasking skills, experience with POS systems, and strong communication to resolve issues and contribute to a positive customer experience.

Qualifications

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Strong math skills.
• Excellent communication skills.
• Ability to resolve complaints effectively.

Responsibilities

• Greeting customers when entering and leaving the premises.
• Managing transactions using a cash register.
• Balancing the cash register.
• Scanning goods and ensuring pricing and quantities are accurate.
• Accepting payments in cash, credit or check.
• Providing change and receipts.
• Issuing coupons, vouchers, stamps and gift cards.
• Processing returns and refunds, and resolving customer complaints.
• Bagging and wrapping purchased goods for safe transport.
• Upselling and cross-selling when appropriate.

Skills

POS systems

Cash handling

Math skills

Communication skills

Problem resolution

Education

High school diploma

Job description

Main responsibilities of a cashier:

• Managing transactions, making sure pricing is accurate
• Accepting payments and providing receipts
• Bagging purchased goods

Cashier Job Description:

We are looking for a qualified and responsible cashier to manage all transactions with our customers efficiently and accurately.

A good job candidate is a person who knows their way around a cash register and can easily operate it, together with a product scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.

The cashier we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to delight our customers and provide them with an outstanding experience.

A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Responsibilities of a Cashier:

• Greeting customers when entering and leaving the premises
• Managing transactions using a cash register
• Balancing the cash register
• Scanning goods and making sure pricing and quantities are accurate
• Accepting payments in cash, credit or check
• Providing change and receipts
• Issuing coupons, vouchers, stamps and gift cards
• Processing returns and refunds, and resolving customer complaints
• Bagging and wrapping purchased goods for safe transport
• Upselling and cross-selling when appropriate

Cashier Job Requirements:

• Must have at least a high school degree
• Experience with POS systems and cash registers
• Basic computer knowledge
• Good math skills
• Excellent communication skills
• Ability to effectively resolve complaints

Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.