Day Program Supervisor

Rippling, Inc.; Timonium (MD); On-site; USD 52,000 - 78,000; Full time

Job summary

Anchor Home in Baltimore County, MD is seeking a Community Support Supervisor to lead a team of DSP/community support coaches delivering high-quality services to adults with disabilities in the community.

You will supervise staff, coordinate daily CDS operations, maintain accurate records, and ensure compliance with regulations while expanding client independence and community integration.

Qualifications

• Bachelor's degree in Human Services, Social Work, Psychology, Special Education, or related field.
• Prior experience working with individuals with Intellectual and Developmental Disabilities.
• Excellent communication and interpersonal skills for collaboration with residents, families, staff, and external stakeholders.
• Strong organizational and administrative abilities, including record-keeping and report writing.

Responsibilities

• Coordinate daily CDS program operations to ensure regulatory compliance and smooth service delivery.
• Lead, mentor, and train a team of community support coaches and personal support coaches.
• Maintain accurate client progress records, incidents, and staff performance documentation.
• Provide direct care supervision and life skills activities for CDS clients.
• Coordinate access to medical, therapy, and community-based services for client well-being.
• Plan collaborative activities for CDS groups.
• Schedule call-outs and approve timesheets to align with staffing ratios and budget.

Skills

Communication

Interpersonal skills

Organizational skills

Education

Bachelor's degree in Human Services

Job description

Anchor Home is a dynamic, fast-growing human services organization in Baltimore County, Maryland, dedicated to delivering best-in-class services and experiences to individuals with intellectual and developmental disabilities. Anchor Home prides itself on providing exceptional person-centered services designed around the people we serve. Our programs include Residential Services, Community Development Services, and Personal Support.

At Anchor Home, we champion diversity and innovation. We are professionals from various backgrounds, experiences, cultures, and walks of life, coming together to make a difference in the lives of the people we serve.

ABOUT THE POSITION

The Community Support Supervisor will support the delivery of high-quality services to adults with disabilities in the community. This role involves supervising a team of DSP/community support coaches. The ideal candidate will be compassionate, organized, and committed to enhancing the well-being and independence of our clients in the community.

RESPONSIBILITIES

Coordination:

• Coordinate daily operations and activities within the CDS program ensuring compliance with regulations, policies, and standards.

Team Supervision:

• Lead, mentor, and manage a team of community support coaches and personal support coaches, providing guidance, and training.

Documentation:

• Maintain accurate and up-to-date records of client progress, incidents, and staff performance.
• Review team member progress notes and provide corrective feedback to direct reports.

Direct Care:

• Provide direct care support and supervision to clients enrolled in the CDS Program that focuses on life skills activities and community integration.

Community Resources:

• Coordinate and facilitate access to medical, therapeutic, and community-based services to support clients' physical, emotional, and social well-being.

Activity Planning:

• Plan and organize collaborative activities for various CDS groups.

Staffing & Timesheets:

• Responsible for scheduling and approving call outs to ensure CDS groups are staffed adequately aligned with ratios and budget.
• Review and approve CDS and Personal Support timesheets.

Qualifications

• Bachelor's degree in a relevant field (Human Services, Social Work, Psychology, Special Education, or equivalent experience.
• Prior experience working with individuals with Intellectual and Developmental Disabilities
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with residents, families, staff, and external stakeholders.
• Proficiency in organizational and administrative tasks, such as record-keeping and report writing.