Day Program Site Manager

Vinfen; Boston (MA); On-site; USD 51,000 - 62,000; Full time

Job summary

Vinfen, a nonprofit health and human services organization, seeks a program leader to oversee daily operations of a day program. You will direct staff, manage ISP and clinical plans, and ensure safety, quality, and regulatory compliance.

Responsibilities include budgeting, reporting, coordinating transportation, and liaising with case managers, families, and funding sources. Driving and crisis intervention may be required.

Qualifications

• Minimum of three years in human services.
• High school diploma or bachelor's degree preferred.
• Must have a valid driver’s license and ability to drive as required.

Responsibilities

• Direct and manage program staff and relief staff; hire, schedule, train, and evaluate.
• Oversee daily management; develop and review ISP and clinical plans, coordinate transportation, monitor budget.
• Ensure resources are used fiscally; monitor expenditures within parameters set by the Program Director.
• Manage program site; ensure safety, vehicle upkeep, and regulatory compliance as Safety Officer.
• Maintain compliance with internal and external licensing and accreditation standards and policies.
• Maintain open communication with the Program Director, case managers, service coordinators, and providers.
• Attend case conferences and meetings with funding sources.
• Schedule staff and relief coverage to meet program needs.
• Complete comprehensive assessments for persons served; monitor daily activities.
• Ensure ISP processes are followed; train staff on clinical programs; liaise between residential and day programs.
• Oversee training and meetings; facilitate consumer training; promote family involvement.
• Provide outreach to foster relationships with family, friends, and community resources.
• Serve as a resource to staff, families, and providers; ensure reporting accuracy (SDRs, Risk Management, incidents).
• May provide crisis intervention and direct care as needed.
• Ensure compliance with Community Support Skills Standards.
• Perform other related duties as required.

Skills

Leadership

Staff supervision

Budget management

Regulatory compliance

Education

High school diploma

Bachelor's degree in Human Services

Job description

Overview

Overall administration and clinical operation of the program, including all activities related to the daily operations of a day program setting. Responsible for ISPs, clinical programs, and other treatment plans, fiscal management, licensing, quality and safety standards,supervision of staff, and contact with persons served and families.

Responsibilities

• Direct and manage the activities of the program staff and relief staff. This includes involvement in the hiring, scheduling, training, and evaluating staff. Conduct regular staff meetings. Ensure staff is trained on all necessary plans, procedures, and practices.
• Oversee all activities relative to the daily management of the program. This includes the development, implementation, and review of ISPs, clinical programs, and other treatment plans. Coordinate transportation. Manage petty cash system and funds of persons served. Monitor program budget and fee income.
• Ensure financial resources are used in a fiscally responsible manner; monitor expenditures and adhere to budget parameters as established by the Program Director.
• Manage program site, including upkeep and maintenance, safety, vehicle maintenance and compliance with all regulatory requirements. Function as Safety Officer for the site.
• Ensure compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Maintain open communication with the Program Director, case managers and service coordinators, other service providers, and other relevant parties, as needed.
• Attend case conferences and other relevant meetings with funding source.
• Schedule staff and relief coverage to ensure program needs are met.
• Complete comprehensive assessment for persons served. Monitor daily activities of persons served.
• Ensure compliance with all aspects of the ISP process. Develop (as appropriate), implement, review and train staff on clinical programs. Serve as liaison between residential and day programs to ensure integration of clinical services. Review all recording sheets, charts and log entries. Monitor the progress notes system.
• Oversee the agenda and completion of consumer training and meetings.
• Provide outreach and create environments in which family, friends, and established relationships of the person served can be fostered and supported.
• Serve as a resource for program staff, family, and friends of persons served, neighbors, public officials, and other providers.
• Ensure accurate, timely site-level reporting, including but not limited to SDRs, Risk Management, and Incident Reporting forms.
• May provide crisis intervention, and direct care, as needed.
• Ensure compliance for self and staff to Community Support Skills Standards.
• Perform other related duties, as required.

Knowledge and Skills

• Ability to provide leadership and team management to staff
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication styles
• Participatory skills, collaborative skills, teaching skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies, and service providers
• Knowledge of empowerment and self-advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledge of required physical personal management skills
• Knowledge of required household management skills
• Knowledge of crisis intervention techniques
• Ability to balance many competing priorities
• Ability to provide a positive role model
• Ability to work in a professional and confidential capacity

About Vinfen

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visitwww.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

Typical Requirements: A minimum of three years’ experience in human services.

Preferred /Required Education: A high school diploma or equivalent is required; Bachelor’s degree in Human Services or related. In some cases, experience may be substituted for academic training.

Driving Requirements: Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least six months, and must be able to pass a driver's screening background check.

Physical Effort: Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.

Ability to assist clients with tasks of daily living.

Ability to remain in a stationary position 50% of the time as needed. Ability to bend, reach, file, sit, stand, and move around the facility.

Ability to speak, hear, and communicate with clients, staff, and external representatives.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Required Certifications: CPR required within two weeks of hire First Aid required within two weeks of hire MAP required within 150 days of hire Safety Care required within 90 days of hire NET required

Pay Range

USD $56,228.43 - USD $56,228.43 /Yr.