Day Program Lead Staff Manchester, CT

Cpmcares; Manchester, Northern (CT, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

CPMcares in Manchester, CT is seeking a Lead Staff to support the Program Coordinator and Program Manager in administering the DDS Day Program. The role requires strong understanding of DDS requirements, excellent organization, problem solving, and ability to lead a team working with developmentally disabled adults in structured settings.

You will assist daily operations, staffing, transportation, documentation, and quality assurance while ensuring safety and compliance with CPM policies and DDS

Qualifications

• High School diploma or GED plus 2 years related experience.
• Familiarity with DDS systems and requirements.
• Ability to work with individuals with intellectual disabilities.
• Proficient with Microsoft Word, Excel and Outlook.
• Valid Driver's License and reliable transportation.

Responsibilities

• Assist the Program Coordinator with daily operations of day support programming.
• Complete daily staffing schedules and transportation assignments.
• Display effective communication with stakeholders as needed.
• Attend mandatory DDS meetings in compliance with guidelines.
• Provide transportation when necessary.
• Assist Direct Care Staff in daily job responsibilities.
• Ensure all documentation is up-to-date and filed weekly.
• Track and prepare individual data monthly for QA reviews.
• Work with staff to maintain safety standards for facility and vehicles.
• Facilitate completion of documentation for individuals served daily.
• Ensure staff are trained on individuals, PCPs, BSPs and protocols.
• Track petty cash expenditures daily where applicable.
• Encourage teamwork and innovative strategies for productivity.
• Seek supervision when needed and attend meetings/events as directed.
• Respond calmly to crisis or emergencies as directed.

Skills

Leadership

Team coordination

Communication

Problem solving

Staff training

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

The primary responsibility of the Lead Staff is to support the Program Coordinator Program Manager in the overall administration of the DDS Day Program. The position requires strong understanding of DDS program requirements, organizational skills, proficient problem-solving capacities, an ability to lead team efforts, and the capacity to work with developmentally disabled adults in structured settings.

Duties and Responsibilities

• Assist the Program Coordinator with daily operations of day support programming and operations.


• Complete daily staffing schedules and transportation assignments.


• Display effective communication with internal and external stakeholders as needed.


• Attend mandatory DDS meetings in compliance with DDS and CPM guidelines.


• Provide transportation when necessary.


• Assist Direct Care Staff in daily job responsibilities.


• Ensure all documentation is up-to-date and filed timely on a weekly basis.


• Track, gather and prepare individual data monthly for quality assurance reviews.


• Work with staff to ensure the safety standards are maintained at the facility and agency vehicles, reporting any findings to supervisor.


• Facilitate the completion of all documentation related to individuals serviced each day.


• Ensure all staff are proficiently in-serviced on individuals, PCP’s, BSP’s, protocols, etc.


• Track and document petty cash expenditures daily (where applicable).


• Facilitate teamwork and encourage innovative strategies to foster a productive work environment daily.


• Seek appropriate supervision and guidance when needed.


• Attend meetings and events as directed.


• Effectively respond to crisis and emergency situations with a calm and reasoned response as necessary or directed by Supervisor or other member of the management team.


• Adhere to CPM and DDS policy and procedures or reporting all incidents to guardians, Coordinator, DDS team, CPM management.


• Other duties as assigned.

Qualifications

• Education – High School diploma or GED and 2 years field related experience.


• Knowledge of DDS systems.


• Ability to interact with people with intellectual disabilities.


• Knowledge of basic computer technology and software applications such as Microsoft Word, Excel and Outlook.


• Valid Driver's License and reliable transportation