Day Porter - Union

ISS Facility Services - North America; Sunnyvale (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

ISS Group in Sunnyvale, CA is seeking a Day Porter to keep assigned areas, such as offices, commercial spaces, industrial, and institutional buildings, clean and orderly, ensuring dependable cleaning support across locations.

You will collaborate with coworkers, clients, and managers, follow verbal and written instructions, and demonstrate strong customer service while prioritizing safety and compliance with company policies.

Qualifications

• Safety is a top priority and employees follow all safety rules and procedures.
• Ability to work with fellow employees, clients, and managers.
• Excellent customer service skills.

Responsibilities

• Vacuuming
• Edging
• Dusting
• Cleaning and stocking restrooms and breakrooms
• Window cleaning
• Emptying trash and transporting to proper disposal area
• Sweeping and mopping floors
• May perform other duties as assigned

Skills

Team player

Customer service

Safety conscious

Job description

Hourly Wage

The hourly pay range for this position is $21.00 per hour- $23.25 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Hourly Wage

The hourly pay range for this position is $21.00 per hour- $23.25 per hour. Benefits are provided in accordance with the location’s Collective Bargaining Agreement.

Work Hours

The work hours for this position are Mon-Fri, 8:00 am - 5:00 pm.

Key Purpose

Day Porters keep assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. You will work successfully with fellow employees, clients, and all levels of the organization. You are expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills.

Success Criteria

• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems and the environment
• Instilling trust

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Cleaning Lead, Supervisor, or Manager
• Coordinate activities with other internal departments
• Participate in team meetings

Ideal Candidate Experience

• No previous cleaning experience is required
• Understand that safety is a top priority and comply with all safety rules, policies, and procedures
• Must be a team player and committed to working in a quality environment
• Demonstrates exceptional customer service skills

Key Accountabilities

• Vacuuming
• Edging
• Dusting
• Cleaning and stocking restrooms and breakrooms
• Window cleaning
• Emptying trash and transporting to proper disposal areaSweeping and mopping floors
• May perform other duties as assigned

Physical Demands & Work Environment

• Stand 33%
• Walk >66%
• Sit Use of hands and fingers to touch, handle, grip, feel, grasp Reach above shoulders
• Push/pull and grasp with hands and arms 33-50%
• Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
• Perform repetitive tasks
• Must be able to stand for extended periods of time
• Frequently lift 0-10 pounds
• Frequently lift up to 25 lbs.
• Occasionally lift up to 50 lbs.Must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.