Day Coordinator

Mercy Home For Boys and; Chicago (IL); On-site; USD 50,000 - 56,000; Full time

Job summary

Mercy Home for Boys & Girls is seeking a full-time Youth Program Coordinator at our West Loop campus in Chicago, IL. You will oversee daily operations, support routines, and coordinate records while ensuring safety and compliance.

The role requires a Bachelor's degree or equivalent experience, 2+ years working with youth, and a valid Illinois driver’s license to drive a van. Strong communication and confidentiality are essential.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least two years’ experience working with youth.
• Valid Illinois driver’s license and ability to drive a van.
• Regular and predictable attendance.
• Ability to work independently and as part of a team.
• Excellent interpersonal, oral, and written communication skills.
• Ability to maintain confidentiality.
• Willing to attend required trainings (CPR/First Aid, CPI).
• Ability to create recreational and therapeutic activities.

Responsibilities

• Oversee daily operations of the youth milieu/program during weekday hours.
• Help Youth with wake-up times and routines.
• Handle clerical tasks and coordinate records with outside agencies.
• Provide transportation for Youth as necessary.
• Manage petty cash and financial records of the Youth and program.
• Engage with youth in daily routines and activities.
• Develop creative interventions for the youth.
• Apply de‑escalation and CPI techniques as outlined by policy.
• Align with and implement the Agency’s treatment philosophies.

Skills

Interpersonal communication

Oral communication

Written communication

Confidentiality

Cultural sensitivity

Reading documents

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Word

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time West Loop Campus, Chicago, IL, US

Join our team today! At Mercy Home for Boys & Girls, we are dedicated to empowering Youth, fostering hope, and creating brighter futures. Our mission is to be advocates, educators, coaches, and role models for the Youth we serve. We strongly believe that every young individual deserves a chance to thrive and reach their full potential.

As one of the Top 100 Places to Work in Chicago according to the Chicago Tribune for the past 14 consecutive years, Mercy Home prides itself on prioritizing the growth and well-being of our team. We provide comprehensive training as well as ongoing professional development opportunities throughout your time here. Mercy Home for Boys & Girls is an Equal Opportunity Employer and is committed to Diversity and Inclusion.

If you're passionate, driven, and dedicated to making the world a better place, then we want you on our team. The committed workers at Mercy Home provide healing, guidance, and opportunity to young men and women in need.

How You’ll Make an Impact:

Oversee and manage the daily operations of the youth milieu/program during weekday hours, including helping the Youth with their wake-up times and routines. You’ll also handle the clerical tasks for the specific home and support and implement the Agency’s policies, philosophy and framework of care.

• Communicate promptly and accurately within the program/Agency and with external bodies, i.e., schools, medical service providers, parents, courts, etc.
• Keep all records within the program and coordinate paperwork (i.e., Individual Treatment Plans, education records, incident reports, and any other documentation for youth files, etc.) with outside agencies, organizations, and people.
• Provide transportation for Youth as necessary, specifically morning drop offs.
• Manage petty cash and financial records of the Youth and program, as appropriate.
• Manage the milieu during early hours of the day, Monday thru Friday
• Ensure youth are up to date with medical and dental appointments and records.
• Provide supportive supervision, guidance, and role modeling for the youth in the milieu.
• Engage with youth in daily routines and activities.
• Develop and support creative interventions for the youth.
• Employ all aspects of de‑escalation and behavior management techniques as outlined in CPI protocol.
• Learn, align with, and execute the treatment philosophies, modalities, and practices of the Agency.

What we need from you:

• At least 21 years of age.
• Bachelor’s degree or equivalent experience.
• At least two years’ experience working with youth.
• A valid Illinois driver’s license, ability to drive a van, maintain a clear driving record, and retain driving approval through the department of Children and Family Services.
• Regular and predictable attendance.
• Ability to work both independently and as an active team member.
• Ability to accept, adopt, and implement feedback from supervisor and team.
• Excellent interpersonal, oral, and written communication skills.
• Maturity and sensitivity to cultural and individual differences.
• Ability to maintain professional demeanor while exercising judgment and discretion in work.
• Ability to follow oral and written instructions.
• Ability to read and interpret documents such as operating and maintenance instructions, procedure manuals, and professional journals.
• Ability to write reports and correspondence.
• Proficiency in Microsoft Word and Excel, as well as the ability to become proficient in other software packages and programs.
• Ability to maintain confidentiality.
• Ability to attend required Agency trainings and maintain necessary training compliance. Flexibility to attend daytime trainings or sessions outside of regularly scheduled hours.
• Ability to attend required Agency trainings (including CPR/ First Aid and Crisis Prevention Institute Training) and maintain necessary training compliance. Flexibility to attend daytime trainings or sessions outside of regularly scheduled hours.
• Ability and willingness to create, initiate and participate in recreational and therapeutic activities with the youth.
• Promote, support and role model the use of Crisis Prevention Institute (CPI) theory and practice for all co-workers in de‑escalating situations.
• Commitment to the mission, values, and goals of the Agency.

This job is a full-time position (40 hours per week). The schedule Monday-Friday 6am-2pm .

Pay range is between $24-$25/hour

Location: West Loop (boys) campus- 1140 W. Jackson Blvd Chicago, IL 60607

At Mercy Home, our commitment to providing the best care for the Youth we serve extends to ensuring our team receives top-of-the-line training and professional development.

We are a Top Workplace as awarded by the Chicago Tribune.

Mercy Home for Boys & Girls is an Equal Opportunity Employer and is committed to Inclusion and Diversity