Dawn Retail Stock & Customer Care Associate

Ross Stores, Inc.; Carson (CA); On-site; USD 23,000 - 26,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain store cleanliness, assist with merchandise, and support loss prevention and safety programs.

The role emphasizes courtesy, speed, and teamwork on a busy sales floor. The position requires strong communication with customers and staff, basic math for transactions, and adherence to company standards.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times; Responds to Customer Service calls immediately.

Skills

Customer service

Communication

Math basics

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain store cleanliness, assist with merchandise, and support loss prevention and safety programs.

The role emphasizes courtesy, speed, and teamwork on a busy sales floor. The position requires strong communication with customers and staff, basic math for transactions, and adherence to company standards.