Davie #55 Host

Flanigan's; Florida; On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Five day week

Paid vacation

Health insurance

401K plan

Shift meals 50% off

Job summary

Flanigan's in Florida is seeking a welcoming Host/Hostess to greet guests, seat guests, and manage the flow of the dining area. You will be the first and last friendly face guests see, helping to set a positive tone for their visit.

Responsibilities include greeting guests, escorting to tables, managing the wait list, answering questions, and performing opening/closing duties. English fluency and state-required certifications are required.

Qualifications

• Must speak, read and write English.
• Complete Florida Responsible Vendor program as required by state law.
• Complete a food safety certification program.

Responsibilities

• Greet guests with a warm, welcoming demeanor.
• Escort guests to tables and manage seating flow.
• Maintain foyer, host station, and wait area clean.
• Handle wait list efficiently.
• Answer telephone and direct guests to staff.
• Conclude visits with a friendly farewell.
• Perform opening/closing duties and sidework.
• Field inquiries and relay to manager.

Skills

Friendly demeanor

Customer service

English proficiency

Education

Florida Responsible Vendor

Food safety certification

Job description

Overview

You're the first smiling face our guests see every time they enter a Flanigan's, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We're always looking for the most friendly, hospitable people to join the team.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan's "Smile Talk"
• Engages guests in Flanigan's "Smile Talk" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest's questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests' questions, and/or directs guests to proper staff member
• Conclude guests' visit with Flanigan's "Smile Talk"
• Perform shift changes, opening/closing duties, assigned sidework

Qualifications

• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan's and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan's and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance - Medical & Dental Programs Available
• 401K Plan - Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off