Datacenter Technician Irving, Texas - Night Shift

Avature; Town of Texas (WI); On-site; USD 43,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Data Center Technician to join their Cloud team. In this entry-level role, you will be responsible for configuring and provisioning servers while ensuring customer satisfaction. You will engage with cutting-edge technology, working with both Intel and AMD servers, and Cisco networking equipment. This position offers a unique opportunity to grow your technical skills in a fast-paced environment, supported by a comprehensive benefits program. Join a team that values innovation and dedication, and contribute to the success of a leading firm in the technology sector.

Benefits

Healthcare benefits

401(k) plan

Employee Stock Purchase Plan

Paid time off

Training and educational resources

Diverse employee resource groups

Discounts on retail products

Qualifications

• Must be able to work without company sponsorship.
• Moderate knowledge of PC hardware and networking concepts.

Responsibilities

• Rack, build, and configure servers and networking equipment.
• Troubleshoot and resolve hardware issues efficiently.

Skills

Customer Service

PC Hardware Knowledge

Networking Concepts

Troubleshooting

Multi-tasking

Fluency in English

Education

High School Diploma/GED

Associate's Degree/College Diploma

Tools

Windows

Linux

Cisco Equipment

Job description

Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior ...

Your Role and Responsibilities

IBM is currently recruiting for Data Center Specialists to join the Cloud team.

1. Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers.
2. Rack, cable, and deploy Cisco Layer 2 networking equipment.
3. Troubleshoot, test, quality assurance of server hardware.
4. Professionally resolve hardware issues via trouble ticket.

Required Education

High School Diploma/GED

Preferred Education

Associate's Degree/College Diploma

Required Professional and Technical Expertise

1. Must be able to work in this country without company sponsorship.
2. Must be fluent in English.
3. Must be willing to learn quickly, multi-task, and work in a fast-paced environment.
4. Moderate knowledge of PC hardware concepts and component installation.
5. Basic knowledge of various internet-related services and software (mail, web, DNS, etc).
6. General understanding of computer networking concepts.
7. Customer focused attitude with some previous customer service experience.
8. Network wiring/cabling experience a plus.

Preferred Technical and Professional Experience

1. 3-5 years’ experience with Windows and Linux Platforms.
2. 3-5 years’ experience with computer/server hardware.
3. Certifications are not required but a plus.

ABOUT BUSINESS UNIT

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being.
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs.
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Job Title: Data Center Technician - Irving, Texas - Night Shift

Date posted: 15-Apr-2025

Job ID: 28625

City / Township / Village: Irving

State / Province: Texas

Country: United States

Work arrangement: Onsite

Area of work: Infrastructure & Technology

Employment type: Regular

Contract type: Regular

Projected Minimum Salary per year: 43,000.00

Projected Maximum Salary per year: 75,000.00

Position type: Entry Level

No Travel

Company: (0147) International Business Machines Corporation

Shift: Night

Is this role a commissionable/sales incentive based position?