Datacenter Technician Irving, Texas - Evening Shift

Avature; Town of Texas (WI); On-site; USD 43,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Data Center Technician to join their dynamic Cloud team. In this entry-level role, you will be responsible for building and configuring servers while ensuring optimal performance and reliability. Your technical expertise will be crucial as you troubleshoot issues and provide exceptional customer service. This position offers a unique opportunity to grow within a supportive environment, where you can enhance your skills and contribute to innovative projects. If you are passionate about technology and eager to learn, this role is perfect for you!

Benefits

Healthcare benefits

401(k) plan

Employee Stock Purchase Plan

Generous paid time off

Training and educational resources

Diverse employee resource groups

Discounts on retail products

Qualifications

• Must be fluent in English and able to work in the country without sponsorship.
• 3-5 years of experience with Windows and Linux platforms is preferred.

Responsibilities

• Rack, build, cable, configure, and provision servers.
• Troubleshoot and resolve hardware issues via trouble tickets.

Skills

Customer service experience

PC hardware knowledge

Networking concepts

Web server installation

Database installation

Cisco Layer 2 networking

Troubleshooting skills

Education

High School Diploma/GED

Associate's Degree/College Diploma

Tools

Cisco networking equipment

Windows

Linux

Job description

Client satisfaction will be your ultimate goal in this role. As a customer service representative, you will be on the front line serving our customers. You'll be the technical resource and point person interacting with clients, vendors, and senior management.

Your Role and Responsibilities

IBM is currently recruiting for Data Center Specialists to join the Cloud team.

1. Rack, build, cable, configure, and provision Intel and Advanced Micro Devices (AMD) servers.
2. Rack, cable, and deploy Cisco Layer 2 networking equipment.
3. Troubleshoot, test, quality assurance of server hardware.
4. Professionally resolve hardware issues via trouble ticket.

Required Professional and Technical Expertise

Requirements:

• Rack, cable, and deploy Cisco Layer 2 networking equipment a plus.
• Web Server and Database installation experience a plus.
• Must be able to work in this country without company sponsorship.
• Must be fluent in English.
• Must be willing to learn quickly, multi-task, and work in a fast-paced environment.
• Moderate knowledge of PC hardware concepts and component installation.
• Basic knowledge of various internet-related services and software (mail, web, DNS, etc.).
• General understanding of computer networking concepts.
• Customer-focused attitude with some previous customer service experience.
• Network wiring/cabling experience a plus.

Required Education

High School Diploma/GED.

Preferred Education

Associate's Degree/College Diploma.

Preferred Technical and Professional Experience

• 3-5 years’ experience with Windows and Linux Platforms.

• 3-5 years’ experience with computer/server hardware.

• Certifications are not required but a plus.

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

About IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason, and science, we can improve business, society, and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Other Relevant Job Details

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well-being.
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, and 12 weeks parental bonding leave in accordance with IBM Policy.
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Job Title: Data Center Technician
Location: Irving, Texas - Evening Shift
Date posted: 15-Apr-2025
Job ID: 28628
City: Irving
State: Texas
Country: United States
Work arrangement: Onsite
Area of work: Infrastructure & Technology
Employment type: Regular
Contract type: Regular
Projected Minimum Salary per year: 43,000.00
Projected Maximum Salary per year: 75,000.00
Position type: Entry Level
No Travel: Yes
Company: (0147) International Business Machines Corporation
Shift: Evening