Datacenter Technician

ArrowCore Group; Palo Alto (CA); On-site; USD 48,000 - 62,000; Full time

Job summary

ArrowCore Group is seeking a Data Center Technician in Palo Alto to support the reliability and day-to-day operation of a live data center. The role requires hands-on hardware troubleshooting, server deployments, and meticulous asset management in a mission-critical environment.

Ideal candidates have extensive experience in data center operations, strong knowledge of server hardware, and familiarity with Linux/Windows fundamentals, power and cooling, and network infrastructure.

Qualifications

• 5+ years of experience in data center operations or infrastructure support.
• Hands-on experience with server deployments, hardware troubleshooting, break/fix work, cabling, rack-and-stack, and decommissioning.
• Experience maintaining operational documentation, including SOPs, MOPs, rack elevations, asset records, and troubleshooting guides.
• Strong understanding of server hardware, Linux/Windows fundamentals, power, cooling, and network infrastructure.
• Experience with inventory management, audits, ticketing systems, and change management.
• Ability to troubleshoot issues independently and document findings clearly.

Responsibilities

• This hands-on role supports the reliability and day-to-day operation of an active data center.
• You will troubleshoot and repair hardware, support equipment deployments, maintain accurate asset records, and respond to incidents in a mission-critical environment.

Skills

Data center operations

Server deployments

Hardware troubleshooting

Documentation & SOPs

Infrastructure fundamentals

Automation scripting

Tools

Python

Bash

APIs

Jira

Job description

Job Title

Data Center Technician

Location

Palo Alto, California

Duration

Full Time Role

Pay Rate

$35-$45/Hr

About the Opportunity

Our firm is searching for Data Center Operations Technician / SiteOps professionals in Palo Alto.

Responsibilities

This hands-on role supports the reliability and day-to-day operation of an active data center. You will troubleshoot and repair hardware, support equipment deployments, maintain accurate asset records, and respond to incidents in a mission-critical environment.

Qualifications

• 5+ years of experience in data center operations or infrastructure support
• Hands-on experience with server deployments, hardware troubleshooting, break/fix work, cabling, rack-and-stack, and decommissioning
• Experience maintaining operational documentation, including SOPs, MOPs, rack elevations, asset records, and troubleshooting guides
• Strong understanding of server hardware, Linux/Windows fundamentals, power, cooling, and network infrastructure
• Experience with inventory management, audits, ticketing systems, and change management
• Ability to troubleshoot issues independently and document findings clearly
• Strong attention to detail and experience working in large-scale data center environments
• Scripting or automation experience with Python, Bash, APIs, Jira, or similar tools